Hospitality Ambassador

7 days ago


Lake Zurich, Illinois, United States Fabio Viviani Hospitality Group Full time

About Us

Fabio Viviani Hospitality Group is a dynamic and innovative restaurant company that prides itself on delivering exceptional dining experiences to our guests. We are seeking a highly motivated and enthusiastic Host to join our team at LAGO, our flagship restaurant in Lake Zurich.

Job Summary

We are looking for a charismatic and attentive Host to provide exceptional hospitality to our guests. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. You will be responsible for greeting guests, managing seating, and ensuring that every guest feels welcome and valued.

Key Responsibilities

  • Guest Greeting and Seating: Greet guests as they arrive, welcoming them to LAGO and ensuring they are seated promptly and efficiently.
  • Table Management: Manage table assignments, ensuring that guests are seated in a timely manner and that tables are turned efficiently to minimize wait times.
  • Communication: Communicate effectively with guests, servers, and other staff members to ensure seamless service and a positive dining experience.
  • Problem Resolution: Anticipate and resolve any issues that may arise during the guest's dining experience, ensuring that every guest leaves feeling satisfied and valued.
  • Team Collaboration: Work closely with the server team to ensure that guests receive exceptional service and that the dining room runs smoothly.

Requirements

  • Passion for Hospitality: A genuine passion for delivering exceptional hospitality and creating memorable dining experiences.
  • Excellent Communication Skills: Strong communication skills, with the ability to effectively interact with guests, servers, and other staff members.
  • Attention to Detail: A keen eye for detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
  • Team Player: A collaborative and flexible team player, with the ability to work effectively in a dynamic and fast-paced environment.

What We Offer

Fabio Viviani Hospitality Group offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional hospitality, we encourage you to apply for this exciting opportunity.



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