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Host/Hostess - Front Desk Ambassador

2 months ago

Salt Lake City Utah, United States Asher Adams, An Autograph Collection Hotel Full time
Job Summary

We are seeking a charismatic and customer-oriented individual to join our dynamic team as a Host/Hostess at Asher Adams, An Autograph Collection Hotel. As a Front Desk Ambassador, you will be the first point of contact for our valued guests, providing a warm and welcoming atmosphere that sets the tone for an exceptional stay.

Key Responsibilities:
  • Greet guests with a warm and friendly smile upon arrival
  • Escort guests to their tables and ensure seating arrangements are organized
  • Provide menus, answer questions, and make recommendations
  • Coordinate with the kitchen and servers to ensure timely service
  • Assist with taking reservations and managing the waiting list
  • Maintain a clean and organized host/hostess station
  • Handle guest inquiries and resolve any issues or complaints
  • Uphold high standards of professionalism and service excellence
Qualifications:
  • High school diploma or equivalent
  • Previous experience in a customer service role, preferably in a restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Friendly and outgoing personality
  • Ability to multitask and work in a fast-paced environment
  • Strong organizational and time management skills
  • Flexibility to work evenings, weekends, and holidays
  • Knowledge of reservation systems and basic computer skills
Benefits:
  • Multiple tiers of medical coverage
  • Dental and vision coverage
  • 24/7 teledoc service
  • Free maintenance medications
  • Pet insurance
  • Hotel discounts
  • Tuition reimbursement
  • Paid time off (vacation, sick, bereavement, and holidays)
  • 401K match