Director of Hospitality

4 months ago

Lake Bluff, United States The Sheridan at Green Oaks Full time
Job DescriptionJob DescriptionCompany Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for promoting and creating a culture of hospitality.  Reporting to the community's Executive Director, you will manage the community's first impressions and signature services, lead the development and training of staff to enhance the hospitality culture, assist in welcoming new residents and staff to the community, assist with resident programming, events, and special resident requests. 

Job Description

  • Assist the community’s team members in the achievement of the community’s First Impression goals and help the community’s staff understand how their roles relate to the successful execution of the First Impression.
  • Assist the community’s staff in understanding the most hospitable way to interact with anyone who enters the community, by developing the tools necessary for hospitable customer interaction.
  • Adhere to one standard, every area be it the front of the house or back of the house should be held to the same level of scrutiny.  
  • Maintain an excellent level of hospitality/cleanliness in the Tour Path, by making sure the proper items, events, and interactions (i.e. flowers, photographs, cooking demonstrations, recognition of guest by name by staff) are in place at all times and all events (resident activities/major or minor building repairs) are coordinated appropriately.
  • Deliver the Senior Lifestyle Corporation’s Signature Services and understand that it is a key component to the community’s image. These Signature Services help differentiate the community from its competitors by enhancing the community’s image and level of service.  
  • Play an integral role in the Employee On-Boarding process, by acting as a liaison between the Human Resources Department and the new hire, as well as helping reinforce the expectations/standards that are set for the on-boarding process. 
  • Work with the Dining Staff to support a polished hospitality approach to dining room service.
  • Assist in the coordination and oversight during special community events.  Let the Community’s residents, residents’ families, or out-side entity know that you are there to help fulfill any special request related to their dining experience.
  • Ensure that every department is notified of all new move-ins to help coordinate new resident involvement in appropriate activities and meals.  
  • Support the Hospitality Training the community’s staff.  
  • Take a role in the development and operation of the Ambassador program at the community.  
Qualifications

Level of Formal Education: Bachelor’s Degree and three plus years related experience and/or training; or equivalent combination of education and experience
Area of Study: Hospitality or related field
Years of Experience: 3+ years 
Type of Experience: Hospitality related 
Skills and Abilities: 

  • Ability to work as part of a team and handle multiple tasks safely and effectively. 
  • Excellent organization skills.

Information Systems:  Microsoft office 
Personal Attributes:  Exceptional verbal and written communication skills



Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

  • Hospital Pharmacy Director

    3 weeks ago

    Salt Lake, Utah, United States Northwest Talent Solutions LLC Full time

    Job OpportunityNorthwest Talent Solutions LLC is a leading staffing and consulting firm partnering with outstanding clients in the private industry and public sector. We are currently partnered with a preferred client in search of a Director of Pharmacy.Job SummaryOur client, a 75-bed acute care hospital, is seeking a full-time Director of Pharmacy to lead...

  • Director of Community Experience

    3 weeks ago

    Lake Bluff, Illinois, United States The Sheridan at Green Oaks Full time

    Job DescriptionThe Sheridan at Green Oaks is seeking a highly skilled and experienced Director of Hospitality to join our team. As a key member of our community, you will be responsible for promoting and creating a culture of hospitality that exceeds our residents' expectations.Key Responsibilities:First Impressions: Assist the community's team members in...

  • Director of Plant Operations

    4 months ago

    Lake Bluff, United States Senior Lifestyle Full time

    Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for overseeing the overall maintenance and upkeep of the physical plant including, building,...

  • Food Service Director

    3 weeks ago

    Salt Lake, Utah, United States Gecko Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Catering Manager to join our team at Gecko Hospitality. As a Catering Manager, you will be responsible for overseeing the planning, execution, and delivery of catering services to our clients.Key ResponsibilitiesDevelop and implement catering menus and pricing strategies to meet client needs and...

  • Marketing Director

    7 days ago

    Lake Forest, California, United States Bluestone Hospitality Full time

    Marketing ManagerBluestone Hospitality is seeking a highly skilled Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for planning, managing, and executing local restaurant, digital service, and social media marketing initiatives.Key Responsibilities:Oversee and coordinate marketing campaigns, working...

  • Marketing Director

    6 days ago

    Lake Forest, California, United States Bluestone Hospitality Full time

    Marketing ManagerBluestone Hospitality is seeking a highly skilled Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for planning, managing, and executing local restaurant, digital service, and social media marketing initiatives.Key Responsibilities:Oversee and coordinate marketing campaigns, working...

  • Physiatrist Medical Director Opportunity in Lake Worth, FL

    4 days ago

    Lake Worth, Florida, United States Encompass Health Rehabilitation Hospital of Lake Worth Full time

    Medical Director Opportunity at Encompass Health Rehabilitation Hospital of Lake WorthWe are seeking a highly skilled and experienced Physiatrist to join our team as Medical Director at Encompass Health Rehabilitation Hospital of Lake Worth. As a Medical Director, you will play a pivotal role in optimizing the overall clinical care of the hospital while...

  • Culinary Director

    3 weeks ago

    Lake Placid, New York, United States Spire Hospitality Full time

    About the RoleSpire Hospitality is seeking a highly skilled and experienced Sous Chef to join our team at High Peaks Resort in Lake Placid. As a key member of our Food & Beverage team, you will be responsible for leading and mentoring our culinary staff to deliver exceptional quality and guest satisfaction.Key ResponsibilitiesLead and Empower the Culinary...

  • Wellness Director

    2 weeks ago

    Lake Orion, United States Volante of Lake Orion Full time

    Now hiring an LPN Director of Wellness.:All candidates should make sure to read the following job description and information carefully before applying.2+ years of experience in assisted living leadership required.:We are looking for a Wellness Director to join our team! You will play a crucial role in shaping the health and happiness of our residents while...

  • Administrative Director

    2 weeks ago

    Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThe University of Utah seeks a highly skilled and experienced Administrative Director to lead the Campus Advancement team. This key role will be responsible for developing and implementing a strategic development plan to maximize campus fundraising achievement.Key ResponsibilitiesDevelop and implement a comprehensive development plan to enhance...

  • Restaurant Assistant General Manager

    4 months ago

    Bonney Lake, United States Gecko Hospitality Full time $65,000 - $70,000

    Are you a seasoned professional in the hospitality industry with experience in restaurant management and bar operations? We are currently seeking a Restaurant Assistant General Manager and Bar Director to join our dynamic team.In this role, you will report directly to the General Manager and oversee the day-to-day operations of our restaurant and bar. Your...

  • Director of Nursing

    4 weeks ago

    Clear Lake, United States Neuropsychiatric Hospitals Full time

    About Us:HEALING THE BODY AND MINDFounded fifteen (15) years ago, NeuroPsychiatric Hospitals is the largest hospital system in the nation providing care to patients with both neurological and medical needs. We are unique in that we serve a population which others have been previously been unable to, largely due the patient’s underlying medial issues. Our...

  • Customer Experience Coordinator

    3 weeks ago

    Lake Bluff, Illinois, United States The Sheridan at Green Oaks Full time

    Job DescriptionThe Sheridan at Green Oaks is seeking a highly skilled and experienced Director of Hospitality to join our team. As a key member of our community, you will be responsible for promoting and creating a culture of hospitality that exceeds our residents' expectations.Key Responsibilities:First Impressions: Assist the community's team members in...

  • Medical Director, Immunoglobulins, US Medical Affairs, Hospital, MD

    1 month ago

    Lake Forest, United States Pfizer Full time

    ROLE SUMMARYThe Medical Director will provide leadership and expertise in Immunoglobulins (IG) contributing to the planning and execution of medical strategies and tactic in the US utilizing clinical understanding of IG patient population. The Medical Director will be an integral member of the US medical affairs and cross-functional US Hospital team(s). The...

  • Medical Director Obstetrics

    4 months ago

    Salt Lake City, United States IHC Health Services, Inc. Full time

    This is a facility leadership role reporting to the Senior Medical Director of Women's Health, Canyons Region. In addition, reports indirectly to Hospital administrative team.This leader will work 4 hours per week of administrative time. In addition, they will be expected to work clinically as an OB/GYN Hospitalist providing care at LDS Hospital full time,...

  • Medical Director, Pediatric Pain Program

    2 weeks ago

    Salt Lake, Utah, United States University of Utah Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Director to lead our Pediatric Pain Program at the University of Utah. The successful candidate will provide operational oversight of our intensive interdisciplinary chronic pain program, including clinical care, research, education, and administrative duties.Key ResponsibilitiesProvide...

  • Medical Director Obstetrics

    3 months ago

    Salt Lake City, United States Intermountain Health Full time

    Job Description:This is a facility leadership role reporting to the Senior Medical Director of Women's Health, Canyons Region. In addition, reports indirectly to Hospital administrative team.This leader will work 4 hours per week of administrative time. In addition, they will be expected to work clinically as an OB/GYN Hospitalist providing care at LDS...

  • Director of Investments

    2 months ago

    Salt Lake City, United States University of Utah Full time

    University of Utah - Director of Investments Job Title: Director, Accounting & Finance Working Title: Director of Investments Job Grade: H FLSA Code: Executive Full Time or Part Time: Full Time Location: Salt Lake City, UT Close Date: 10/18/2024 Job Summary: The University of Utah is seeking to recruit a Director of Investments to oversee the management and...

  • Director of Investments

    3 weeks ago

    Salt Lake City, United States University of Utah Full time

    University of Utah - Director of InvestmentsJob Title: Director, Accounting & FinanceWorking Title: Director of InvestmentsJob Grade: HFLSA Code: ExecutiveFull Time or Part Time: Full TimeLocation: Salt Lake City, UTClose Date: 10/18/2024Job Summary:The University of Utah is seeking to recruit a Director of Investments to oversee the management and...

  • Liver Transplant Medical Director

    2 weeks ago

    Salt Lake, Utah, United States University of Utah Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Director to lead our Liver Transplant Program at the University of Utah. The successful candidate will be responsible for overseeing the program's clinical and administrative activities, promoting cutting-edge evidence-based clinical services, and engaging with community physicians to ensure...