Automotive Customer Service Specialist
2 weeks ago
Join Our Team at Blain's Farm & Fleet
At Blain's Farm & Fleet, we are committed to providing our employees with a fulfilling work experience in a supportive environment. As a family-owned business, we take pride in our competitive benefits package that enhances your work-life balance.
Why Work With Us?
- All major holidays and your birthday off
- Advanced Leadership Training Programs to foster your career growth
- Employee discounts on popular brands such as Carhartt, Under Armour, and more
- Internal recognition programs to celebrate your contributions
- Profit Sharing opportunities
- 401(K) plan with company matching
- Paid ASE testing and certification
- Weekend premium pay of $2.50 per hour for Saturday and Sunday shifts
- Competitive base pay up to $17.75/hr with annual performance-based raises
Role Overview:
The Automotive Customer Service Specialist is responsible for delivering exceptional automotive services efficiently while ensuring high-quality customer interactions. You will be trained to achieve Level I status and will assist customers in a sales-focused environment.
Key Responsibilities:
- Assist customers with their automotive needs and purchases
- Utilize computer systems to manage product inventory and service scheduling
- Communicate effectively with customers regarding work orders and invoices
- Handle retail cashier duties, including processing customer payments
- Perform essential automotive tasks such as battery installations and tire repairs when necessary
- Conduct oil changes following established procedures
- Maintain compliance with safety and loss prevention policies
- Interpret vehicle inspection results and provide service recommendations
Qualifications:
- Excellent communication skills
- Ability to pass pre-employment drug screening and background checks
- Must be 18 years of age or older
- Prior automotive repair and retail experience is preferred
Blain's Farm & Fleet is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace that values the unique contributions of every individual. We strive to be recognized as an employer of choice in our industry.
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