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Front Desk Representative

2 months ago

Minneapolis, Minnesota, United States Westin Minneapolis Full time
{"h1": "Front Desk Agent Job Description", "p": "At Westin Minneapolis, we are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your primary responsibility will be to ensure that our guests have a comfortable and enjoyable stay with us.

Responsibilities:

* Greet guests and check them in/out efficiently and accurately
* Respond to guest inquiries and resolve any issues that may arise
* Maintain a clean and organized front desk area
* Process payments and handle cash, credit card transactions, and other forms of payment
* Provide information about hotel amenities, services, and local attractions
* Collaborate with other departments to ensure seamless guest experiences

Requirements:

* High school diploma or equivalent required
* Previous hotel experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask
* Basic math skills and accuracy with handling cash and credit card transactions

Benefits:

* Competitive salary and benefits package
* Opportunities for career growth and advancement
* Recognition and rewards for outstanding performance
* A fun and dynamic work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity

At Westin Minneapolis, we are committed to providing a safe and inclusive work environment for all our employees. We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

We look forward to hearing from you"}