Patient Access Representative

12 hours ago


Visalia, California, United States BayMark Health Services Full time
Job Title: Patient Access Representative

BayMark Health Services is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our healthcare facility by managing patient access and billing processes.

Responsibilities:
  • Verify patient insurance benefits and billing information
  • Process fiscal/account records and transactions related to patient accounts
  • Resolve issues with payment and billing, authorization process
  • Reconcile daily money collected
  • Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence
  • Monitor insurance authorizations and claim rejections
  • Maintain fiscal records and/or worksheets for all calculations, extensions, and verifications related to record keeping for assigned patients accounts
  • Perform tasks consistent with authorization and billing requirements
  • Contact patients for payment of account or payment arrangements according to current policy
  • Manage revenue cycle, production logs, balances and collections for self-pay clients
  • Maintain confidentiality of patient records
  • Assist with archiving discharged files, including archiving
  • Respond appropriately to requests for information regarding accounts from payer, attorney, and others
  • Backup Receptionist as needed by: Checking in patients, collecting payments, answering phones, scheduling intakes, and data entry
Qualifications:
  • High school diploma or equivalent with at least 2 years prior experience in a medical office setting
  • 2-4 years experience with Medicaid and PACand commercial insurance (preferred)
  • Excellent customer service skills and professional public presentation skills, including telephone etiquette
  • Knowledge of medical insurance claims procedures, documentation and records maintenance
  • Knowledge of medical billing procedures, gather and compile data into reports
  • Proficient in basic PC skills. Microsoft Word and Excel preferred
  • Ability to communicate effectively, both orally and in writing
  • Self-directed with the ability to work with little supervision
  • Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers
  • Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills
  • Satisfactory drug screen and criminal background check
Benefits:
  • 401K match
  • Medical, Dental, Vision Insurance
  • Accident Injury, Hospital Indemnity and Critical Illness Plans
  • Company paid Short & Long Term Disability
  • Company paid Basic Life Insurance
  • Paid Time Off
  • Bereavement Leave
  • Flexible Sick Time
  • Employee Referral Program

BayMark Health Services offers a comprehensive benefits package to support the well-being of our employees. We are committed to providing a safe and healthy work environment for all our staff.

COVID-19 considerations: Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.



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