Office Support Representative

3 weeks ago


Oklahoma City, Oklahoma, United States State Farm Insurance Full time

Job Summary: As an Office Support Representative at State Farm Insurance, you will play a critical role in ensuring the smooth operation of our office. Your primary responsibility will be to provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Answer incoming phone calls and respond to customer inquiries
  • Resolve customer complaints and issues in a professional and courteous manner
  • Maintain accurate and organized customer records
  • Collaborate with team members to achieve office goals

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of insurance industry trends and regulations

Compensation and Benefits:

The estimated salary for this role is $40,000 - $55,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.



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