Account Support Associate
2 weeks ago
We are currently seeking a talented Customer Service Representative II to join our team at McLane Company. As a key member of our customer support team, you will be responsible for handling non-routine customer interactions, providing accurate information, and ensuring customer satisfaction.
In this role, you will have the opportunity to develop your skills in customer service, problem-solving, and communication, while working in a fast-paced office environment.
Responsibilities
- Handle customer inquiries and provide solutions to complex issues
- Collaborate with internal teams to resolve customer concerns
- Develop and maintain strong relationships with customers through regular communication
Requirements
- Minimum 2 years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a team environment
- Proficiency in Microsoft Office applications
Working Conditions
This role is based in an office environment.
We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, as well as generous benefits, including medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance.
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