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Patient Services Coordinator
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Norfolk, Virginia, United States US Oncology Network-wide Career Opportunities Full timeJob Title: Patient Services CoordinatorVirginia Oncology Associates, a leading cancer care and blood disorders group, is seeking a highly organized and detail-oriented Patient Services Coordinator to support our office in Norfolk.Responsibilities:Provide exceptional patient care by greeting patients and visitors, checking them in, and informing clinical...
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Patient Services Coordinator
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Norfolk, Virginia, United States Virginia Oncology Associates Full timeJob Title: Patient Services CoordinatorVirginia Oncology Associates is seeking a highly organized and detail-oriented Patient Services Coordinator to support our office in Norfolk. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient experience for our...
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Patient Services Coordinator
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Norfolk, Virginia, United States Sentara Healthcare Full timeJob SummaryAs a Patient Services Coordinator with Sentara Healthcare, you will play a crucial role in ensuring maximum reimbursement and reducing denials related to incomplete insurance information and/or authorization. Your responsibilities will include coordinating activities for specific physician practices, including insurance verification,...
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Patient Services Coordinator
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Norfolk, Virginia, United States US Oncology Network-wide Career Opportunities Full timeOverviewUS Oncology Network-wide Career Opportunities is seeking a highly organized and detail-oriented Patient Services Coordinator to support our office in Norfolk. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clinic.ResponsibilitiesProvide exceptional patient care by greeting patients and visitors in a...
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Norfolk, Virginia, United States Sentara Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Services Coordinator to join our team at Sentara Healthcare. As a key member of our team, you will be responsible for coordinating activities for specific physician practices, including insurance verification, scheduling, pre-registration, and order transmission. Your goal will be to ensure maximum...
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Patient Care Coordinator
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Patient Care Coordinator
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Patient Care Coordinator
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Patient Service Representative
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Patient Services Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Virginia Oncology Associates. As a key member of our office staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical environment.
Key Responsibilities- Greet patients and visitors in a prompt, courteous, and professional manner.
- Check in patients and inform clinical staff of patient arrival.
- Provide and explain paperwork for patients to complete prior to examination.
- Collect, proof, and file patient forms.
- Update demographics and insurance information in the system.
- Collect co-pays and balances; provide receipt.
- Answer, screen, and respond to routine questions, route to appropriate personnel, or take thorough messages.
- Page clinic personnel as appropriate.
- Communicate messages in an accurate and timely manner according to procedures.
- Check patients out after examination.
- Schedule returning appointments in accordance with physician and/or office guidelines.
- Provide patients with appointment details such as time, location, directions, instruction sheets, and other details.
- Record patient cancellations and missed appointments; reschedule appointments.
- Notify appropriate staff of cancellation and make note in patient chart.
- Provide general administrative support by filing charts and forms.
- Maintain lobby area in a neat and orderly manner.
- Maintain a legible supply of forms and appropriate office supplies required for daily activities.
- Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient records.
- Receptionist or office experience preferred.
- 3 years of medical office experience with scheduling background in a busy practice strongly preferred.
- Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
- High school diploma or equivalent.
- Must be willing to travel to other office locations if needed.