Night Auditor
5 days ago
We are seeking a detail-oriented and organized Night Auditor to join our team at Palette Hotels. As a Night Auditor, you will play a crucial role in ensuring the accuracy and integrity of our hotel's financial records.
Key Responsibilities- Room Registration and Assignment
Register and assign rooms to guests in a timely and efficient manner, ensuring that all necessary information is accurately recorded.
- Reservation Confirmation
Confirm phone and online reservations, verifying guest details and room availability.
- Guest Service and Support
Respond to guest needs, requests, and complaints in a professional and courteous manner, providing exceptional customer service.
- Financial Transactions
Collect payment from departing guests, accurately processing transactions and maintaining a secure and organized cash handling system.
- Record Keeping and Reporting
Keep accurate records of occupied rooms and guests, providing timely and detailed reports to management as required.
Requirements and Qualifications- Previous Experience
Previous experience in customer service, front desk service, or other related fields is essential for this role.
- Communication Skills
Excellent written and verbal communication skills are required to effectively interact with guests and colleagues.
- Organizational Skills
Strong organizational skills are necessary to manage multiple tasks and priorities in a fast-paced environment.
What We OfferAt Palette Hotels, we offer a competitive salary, outstanding health benefits, extensive training and development programs, and opportunities for career advancement in a positive and supportive team environment.
We are an equal opportunity employer, committed to creating and sustaining meaningful hospitality careers for our associates. Our policies prohibit unlawful discrimination on the basis of any protected classification under applicable local, state, and/or federal laws.
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