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Evening Guest Services Coordinator

2 months ago

Van Horn, Texas, United States Palette Hotels Full time
Position: Night Auditor - Palette Hotels

Job Overview:

We are looking for a dedicated Night Auditor to join our esteemed team. In this role, you will ensure guest satisfaction while identifying opportunities for operational enhancements.

Essential Skills and Qualifications:
  • Prior experience in customer relations, front desk operations, or similar roles
  • Proven ability to establish rapport with guests
  • Exceptional organizational capabilities
  • Strong written and verbal communication skills
Key Responsibilities:
  • Check in and assign accommodations to guests
  • Verify and manage phone and online bookings
  • Address guest inquiries, requests, and concerns
  • Process payments from departing patrons
  • Maintain accurate records of occupied rooms and guest details
  • Relay important guest information to relevant departments
At Palette Hotels, we are committed to fostering meaningful careers in hospitality for our team members. We offer competitive compensation, comprehensive health benefits, extensive training and development opportunities, career advancement within the organization, and a supportive team-oriented environment where individuals truly make a difference.

Palette Hotels is an equal opportunity employer, adhering to policies that prohibit unlawful discrimination based on any protected classification under applicable local, state, and federal laws. We maintain a drug-free workplace, where the use, possession, or influence of illegal substances or alcohol during work hours is strictly prohibited. The use of legally prescribed medications may also be subject to company policy if it affects judgment or work performance, or poses safety risks.