Front Desk Supervisor

4 months ago

Van Horn, United States Palette Hotels Full time
Job DescriptionJob Description

Position: Front Desk Supervisor - Holiday Inn Van Horn TX

Essential Duties and Responsibilities

As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Occupy the hotel lobby and other public areas
  • Represent the General Manager, when absent
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Ensure that all Guest complaints managed, recorded and resolved promptly
  • Support the Night Auditor with all Front Desk and accounting related duties
  • Produce nightly reports, as required
  • Inform Departments of special requests, early/late departures, room changes and other Guest requests
  • Maintain good communication and work relationships in all hotel areas
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when required

Serve your role and Team in an environmentally-conscience manner.

Required Skills and Requisites

Job Requirements

Supervisors are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Flexible work schedule Day Shift and Night Shift

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Two years Front Desk experience/ supervisory experience
  • Knowledge of the hospitality industry
  • High level of IT Proficiency

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

  • Front Desk Team Lead

    2 days ago

    Van Horn, Texas, United States Palette Hotels Full time

    Front Desk Supervisor Job DescriptionAt Palette Hotels, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of...

  • Front Desk Operations Manager

    3 weeks ago

    Van Horn, Texas, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Palette Hotels. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesFront Desk Operations: Manage the front desk,...

  • Front Desk Supervisor

    2 months ago

    Van Horn, United States Palette Hotels Full time

    Position: Front Desk Supervisor - Avid Van Horn, TX Essential Duties and Responsibilities As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first impressions of our...

  • Front Desk Supervisor

    4 months ago

    Van Horn, United States Palette Hotels Full time

    Position: Front Desk Supervisor - Avid Van Horn, TX Essential Duties and Responsibilities As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first impressions of our...

  • Front Desk Supervisor- Avid Van Horn, TX

    4 months ago

    Van Horn, United States Palette Hotels Full time

    Job DescriptionJob DescriptionPosition: Front Desk Supervisor - Avid Van Horn, TXEssential Duties and ResponsibilitiesAs a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to...

  • Front Desk Team Lead

    2 weeks ago

    Van Horn, Texas, United States Palette Hotels Full time

    {"Job Title": "Front Desk Supervisor", "Job Description": "Key ResponsibilitiesAs a Front Desk Supervisor at Palette Hotels, you will be responsible for providing exceptional guest experiences from check-in to check-out. Your duties will include:Managing the hotel lobby and public areasRepresenting the General Manager in their absenceEnsuring guest...

  • Front Desk Representative

    6 days ago

    Van Horn, Texas, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay for our guests.Key ResponsibilitiesGuest Services: Assist guests with check-in,...

  • Front Desk Representative

    3 weeks ago

    Van Horn, Texas, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Services: Assist guests with check-in,...

  • Front Desk Agent

    4 months ago

    Van Horn, United States Palette Hotels Full time

    Job DescriptionJob DescriptionEssential Duties and ResponsibilitiesAs a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform...

  • Front Desk Agent

    1 month ago

    Van Horn, United States Palette Hotels Full time

    Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the...

  • Front Desk Agent

    2 months ago

    Van Horn, United States Palette Hotels Full time

    Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the...

  • Front Desk Agent

    1 month ago

    Van Horn, United States Palette Hotels Full time

    Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the...

  • Front Desk Agent

    4 months ago

    Van Horn, United States Palette Hotels Full time

    Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the...

  • Front Desk Receptionist

    2 days ago

    Van Nuys, California, United States Los Angeles Cancer Network Full time

    Job Title: Front Desk ReceptionistThe Los Angeles Cancer Network is a leading provider of cancer care, and we are seeking a highly skilled Front Desk Receptionist to join our team.This role is responsible for providing exceptional patient care and administrative support to our front office area. As a Front Desk Receptionist, you will be the first point of...

  • Front Desk Coordinator

    2 months ago

    Van Nuys, United States Marsh & McLennan Companies Full time

    FRONT DESK COORDINATORDEPARTMENT: OFFICE SERVICESSTATUS: NON - EXEMPTLOCATION: VAN NUYS - Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More tha Coordinator, Front Desk, Office Assistant, Insurance, Business Services, Skills

  • Front Desk Receptionist

    1 week ago

    Van Nuys, California, United States Los Angeles Cancer Network Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at the Los Angeles Cancer Network. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key Responsibilities:Greet and...

  • Front Desk Coordinator

    2 weeks ago

    Van Nuys, California, United States Marsh & McLennan Companies Full time

    Job Summary:As a Front Desk Coordinator at Marsh & McLennan Companies, you will play a critical role in supporting the day-to-day operations of our office. This position requires a highly organized and detail-oriented individual who can effectively manage multiple tasks and priorities.Key Responsibilities:Provide exceptional customer service to clients and...

  • Front Desk Agent

    3 weeks ago

    Van, Texas, United States Love's Travel Stops Full time

    Job Summary:We are seeking a skilled Night Auditor to join our team at Love's Travel Stops. As a Night Auditor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.Key Responsibilities:Greet and Assist Customers: Greet customers as they arrive, speak politely, and assist with their...

  • Front Desk Coordinator

    3 weeks ago

    Van Nuys, California, United States The Joint Chiropractic Full time

    Job DescriptionWe are seeking a highly motivated and goal-oriented individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our patients and members.Key Responsibilities:Provide world-class service to every patient...

  • Reception Specialist

    3 weeks ago

    Van Horn, Texas, United States Palette Hotels Full time

    Key ResponsibilitiesAs a Guest Services Representative, you will play a crucial role in ensuring a seamless experience for our guests from the moment they arrive until their departure. Your primary duties will include:Adhering to all safety and emergency protocols while effectively managing any situations that arise.Addressing and resolving guest complaints...