Client Experience Specialist

6 days ago


Melville, New York, United States Brian Gill - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brian Gill - State Farm Agent. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.

Key Responsibilities
  • Establish Customer Relationships: Build and maintain strong relationships with our clients, providing prompt and accurate service to meet their needs.
  • Provide Excellent Customer Service: Respond to customer inquiries, resolve issues, and provide education on insurance options to ensure our clients receive the best possible service.
  • Use a Customer-Focused Approach: Utilize a needs-based review process to educate customers about insurance options and promote the development of our business.
  • Communicate Effectively: Use exemplary communication skills to efficiently meet the needs of customers while promoting the growth of our agency.
Qualifications
  • Dedicated to Customer Service: Possess a strong commitment to providing exceptional customer service and a customer-centric approach.
  • Effective Communication Skills: Demonstrate excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive Problem-Solving: Be proactive in problem-solving and able to anticipate customer needs.
Benefits
  • Hourly Pay Plus Commission/Bonus: Earn a competitive hourly wage plus commission/bonus opportunities.
  • Growth Potential: Enjoy opportunities for advancement within our agency.
  • Paid Time Off: Receive paid time off, including vacation and personal/sick days.
  • Health Benefits: Enjoy valuable health benefits.
  • Valuable Career-Building Experience: Gain valuable career-building experience in a dynamic and growth-oriented agency.
About Our Agency
  • Our Mission: Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Agency Experience: Our agency has been serving the community since 1993 and has received numerous awards for excellence.
  • Team Culture: We pride ourselves on our team culture, which emphasizes collaboration, mentorship, and fun.


  • Melville, New York, United States Geico - Government Employees Insurance Company Full time

    Client Support SpecialistJoin our team at GEICO - Government Employees Insurance Company as a Client Support Specialist. In this role, you will play a vital part in assisting our customers with their inquiries and concerns.Key Responsibilities:Provide exceptional service to clients, addressing their needs and resolving issues effectively.Engage with...


  • Melville, New York, United States Marcum Search Full time

    Job OverviewMarcum Search LLC is collaborating with a well-regarded manufacturing organization to recruit full-time Client Support Specialists. Candidates must possess a minimum of 2 years of experience in product-related customer support.Position Summary: The Client Support Specialist plays a crucial role in assisting customers, including dealers,...


  • Melville, New York, United States Newsday Full time

    Position OverviewThe Inbound Client Relations Specialist plays a crucial role in our bustling Call Center, serving as the primary point of contact between Newsday and its clientele, including current, former, and prospective customers. The ideal candidate will take ownership of effectively addressing customer concerns, complaints, and inquiries, ensuring...


  • Melville, New York, United States Northwell Health Full time

    Position Overview:The Client Support Specialist plays a crucial role in managing resources within the call center environment. This position is designed to facilitate the effective screening, assessment, and prioritization of incoming requests.Work Arrangement:This role offers a hybrid work model, combining both in-office and remote responsibilities.Key...


  • Melville, New York, United States HBK CPAs & Consultants Full time

    Client Support Specialist HBKS Wealth Advisors (HBKS) is a distinguished independent financial planning and wealth management firm, boasting a presence across multiple states with 14 locations and managing approximately $6 billion in assets. As a member of the HBK CPAs and Consultants (HBK) family, which ranks among the top 50 accounting and business...


  • Melville, New York, United States HBK CPAs & Consultants Full time

    Client Support Specialist HBKS Wealth Advisors (HBKS) is a distinguished independent financial planning and wealth management firm, boasting a presence across multiple states with numerous locations and significant assets under management. As a proud member of the HBK CPAs and Consultants family, which ranks among the top 50 accounting and business...


  • Melville, New York, United States Rowan Full time

    About Our Sales TeamWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Rowan. As a Sales Associate, you will be the face of our company, providing exceptional service to our clients and ensuring a seamless experience in our piercing studio.Your Key ResponsibilitiesGreet and assist clients, providing education on our...


  • Melville, New York, United States EPIC Insurance Brokers & Consultants Full time

    Insurance Support Specialistat EPIC Insurance Brokers & ConsultantsPosition: Insurance Support SpecialistLocation: Melville, NYDepartment: Commercial Services (Auto Dealer Division)Key Responsibilities:Conduct audits and endorsements in accordance with company protocolsGenerate insurance documentation such as certificates, endorsements, loss history reports,...


  • Melville, New York, United States KWI Full time

    Customer Success Manager Overview KWI is at the forefront of developing cutting-edge technology solutions aimed at revolutionizing the retail sector. Our Customer Success Managers (CSMs) play a pivotal role in ensuring the vitality of our partnerships with retail clients. They are dedicated to fostering, nurturing, and championing our clients, ensuring they...


  • Melville, New York, United States Acclaim Recruiters Full time

    Job OverviewPosition: Business Implementation ManagerCompany: Acclaim RecruitersKey Responsibilities:The Business Implementation Manager plays a crucial role in managing new client integrations and providing ongoing support to existing clients. This position entails overseeing the development, integration, and functionality of API technologies and client...


  • Melville, New York, United States Acclaim Recruiters Full time

    Job OverviewPosition: Business Integration ManagerCompany: Acclaim RecruitersRole Summary:The Business Integration Manager plays a pivotal role in managing the integration of new clients and providing ongoing support to existing partnerships. This position entails overseeing the development, integration, and functionality of API technologies and...


  • Melville, New York, United States Randstad Full time

    Position OverviewWe are in search of a dedicated and skilled Customer Support Associate to manage all facets of client inquiries and requests for our organization. In this capacity, you will oversee product selection, sample and catalog requests, non-stock items, basic returns, price quotes, special pricing, and order status for both domestic and...


  • Melville, New York, United States Randstad Full time

    Position Overview:We are looking for a dedicated and skilled Customer Service Representative to manage all facets of client inquiries and requests for our organization. In this capacity, you will oversee product selection, sample and catalog requests, non-stock items, basic returns, price quotes, special pricing, and order status for both domestic and...


  • Melville, New York, United States Randstad Full time

    Position Overview:We are looking for a dedicated and skilled Customer Service Representative to manage various aspects of client inquiries and requests for our organization. In this capacity, you will handle product selections, sample and catalog inquiries, non-stock item requests, basic returns, pricing inquiries, special pricing, and order status for both...


  • Melville, New York, United States Gorman 56 Personnel Consultants, Inc. Full time

    Job OverviewPosition: Small Accounts RepresentativeLocation: Remote and In-Office HybridCompensation: $75,000 - $90,000 with Comprehensive BenefitsCompany Profile: Gorman 56 Personnel Consultants, Inc. represents a well-established brokerage firm with over 100 employees, recognized for its commitment to professionalism and a supportive work atmosphere. The...


  • Melville, New York, United States Gorman 56 Personnel Consultants, Inc. Full time

    Job OverviewPosition: Small Accounts RepresentativeLocation: Remote and Hybrid Options AvailableCompensation: Competitive Salary Range of $75,000 - $90,000 with Comprehensive BenefitsCompany Background: Gorman 56 Personnel Consultants, Inc. represents a well-established brokerage firm with a workforce exceeding 100 professionals. The firm is recognized for...


  • Melville, New York, United States Gorman 56 Personnel Consultants, Inc. Full time

    Job OverviewPosition: Small Accounts RepresentativeLocation: Remote and Hybrid Work AvailableCompensation: Competitive Salary Range of $75,000 - $90,000 with Comprehensive BenefitsCompany Profile: Gorman 56 Personnel Consultants, Inc. represents a well-established brokerage firm with over 100 employees, recognized for its commitment to professionalism and a...


  • Melville, New York, United States Gorman 56 Personnel Consultants, Inc. Full time

    Job OverviewPosition: Small Accounts RepresentativeLocation: Remote with occasional office presenceCompensation: $75,000 - $90,000 with Comprehensive BenefitsCompany Profile: Gorman 56 Personnel Consultants, Inc. represents a well-established brokerage firm with over 100 employees, recognized for its professionalism and supportive work culture. The firm is...


  • Melville, New York, United States PSEG Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Quality Assurance Specialist to join our team at PSEG. In this role, you will work closely with our Call Center Department to observe, audit, and provide feedback to customer service representatives on their interactions with customers.Key Responsibilities:Listen, audit, and score customer...


  • Melville, New York, United States Vertilocity Full time

    Job DescriptionJob Title: Technical Support SpecialistJob Summary:Vertilocity is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients. You will be the primary point of contact for clients experiencing technical issues...