Admissions Coordinator

4 weeks ago


Chicago, Illinois, United States Acadia Healthcare Full time

Admissions/Intake Coordinator Role Summary

Maintaining admission guidelines is a critical aspect of this position. The ideal candidate will be responsible for writing, updating, and recommending changes to admission criteria, policies, and procedures. Additionally, they will market programs and facilities by preparing and providing informational brochures, writing and placing advertisements, answering questions, and conducting tours.

Key Responsibilities

  • Obtain applicant information by requesting completed applications and medical information, verifying and clarifying information, interviewing patients and family members, and explaining admission criteria.
  • Screen patients by comparing their condition to admission criteria, evaluating, and accepting or rejecting patients, and referring patients and family to other programs and institutions.
  • Admit patients by completing admission and financial responsibility forms, coordinating and arranging physical, social, emotional, and support service requirements, including transportation.
  • Resolve patient/family dissatisfactions by investigating concerns and recommending changes in service policies and procedures.
  • Prepare admissions reports by collecting, analyzing, and summarizing data and trends.
  • Ensure patient safety by following safety policies, procedures, and regulations.
  • Protect the organization's reputation by maintaining confidentiality.


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