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Admissions Coordinator

1 month ago


Chicago, Illinois, United States Acadia Healthcare Full time
Job Summary

We are seeking a highly skilled Admissions/Intake Coordinator to join our team at Acadia Healthcare. The successful candidate will be responsible for maintaining admission guidelines, marketing programs, and obtaining applicant information.

Key Responsibilities
  • Maintain admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures.
  • Market programs and facilities by preparing and providing informational brochures, writing and placing advertisements, answering questions, and conducting tours.
  • Obtain applicant information by requesting completed applications and medical information, verifying and clarifying information, interviewing patients and family members, and explaining admission criteria.
  • Screen patients by comparing patient's condition to admission criteria, evaluating and accepting or rejecting patients, and referring patients and family to other programs and institutions.
  • Admit patients by completing admission and financial responsibility forms, coordinating and arranging physical, social, emotional, and support service requirements, including transportation.
  • Resolve patient/family dissatisfactions by investigating concerns and recommending changes in service policies and procedures.
  • Prepare admissions reports by collecting, analyzing, and summarizing data and trends.
  • Keep patients safe by following safety policies, procedures, and regulations.
  • Protect organization reputation by keeping information confidential.
Requirements
  • Bachelor's degree in a social services field required (if state allows).
  • Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
  • Three or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
  • Experience in the managed care pre-certification process, level of care assessments, and utilization preferred.
  • Current licensure, as required for the area of clinical specialty, i.e., current RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.