IT Infrastructure Manager

6 days ago

Augusta, Maine, United States InsideHigherEd Full time
Job Summary

The Cyber Institute's System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure within the AU Cyber Institute.

Key Responsibilities
  • Manage, provision, and deploy virtual lab solutions (NETLAB+).
  • Set up virtual servers and configure hardware, peripherals, services, settings, directories, storage, etc., in accordance with standards and learning objective requirements for the NETLAB software.
  • Create and manage student accounts to access the software.
  • Contribute to and maintain system standards.
  • Develop and maintain configuration and operational procedures.
  • Research and recommend innovative new technology for system administration tasks.
  • Identify approaches that leverage resources and provide economies of scale.
Operations and Support
  • Perform daily system monitoring, verify the integrity and availability of hardware, server resources, systems, and key processes, and review system and application logs.
  • Perform regular file archival (backup processes) and purge as necessary.
  • Assist faculty in developing course lab projects and integrating technology in the curriculum.
  • Research and recommend hardware and software upgrades.
  • Responsible for planning and recommending purchases for future growth and expansion of hardware and software.
Maintenance
  • Follow IT Change Management Processes to apply OS patches and upgrades regularly, upgrade administrative tools and utilities, and configure/add new services as necessary.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
  • Configure CPU, memory, and disk partitions as required.
  • Perform periodic performance reporting to support capacity planning for future growth.
  • Maintain operational, configuration, or other procedures.
Requirements
  • Bachelor's degree from an accredited college or university with three years of experience in a relevant field of work.
  • Associate's degree from an accredited college or university with five years of experience in a relevant field.
  • High School diploma, GED or equivalent from a recognized State or Federal accredited organization with a minimum of seven years of directly related experience in the area of system administrator with at least two certifications related to this area.
Preferred Qualifications
  • Possess current Configuring Windows Server 2008/2012 Active Directory, Configuring Windows Server 2008/2012 Network Infrastructure, Windows Server 2008/2012, Server Administrator, VCP, and Linux+ certificate of training.
  • Master's Degree from an accredited college or university.
Knowledge, Skills, and Abilities
  • Proficient in Microsoft Office and other computer software/databases.
  • Excellent interpersonal, written, and verbal communication skills.
  • Possess advanced skills in data center management and knowledge of Active Directory, virtualization (VMWare), storage area networks (SANs), data/system backups, and Exchange Servers.
  • Ability to maintain confidentiality.
Benefits

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

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