Customer Service Representative

2 weeks ago


Peachtree Corners GA USA, United States Peach State Truck Centers Full time

Job Summary

Peach State Truck Centers is seeking a skilled Customer Service Representative to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of support.

Key Responsibilities

  • Communicate with customers to understand their repair needs and provide estimates and recommendations.
  • Create work orders and repair estimates based on technician diagnoses.
  • Communicate repair needs to customers and obtain approval for repairs.
  • Complete invoices and obtain payment.
  • Closely monitor and manage repair orders to ensure timely completion.
  • Other duties as assigned by management.

Requirements

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and knowledge of repair order management systems.
  • High school diploma or equivalent required.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Equal Opportunity Employer

Peach State Truck Centers is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.



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