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Office Support Specialist

2 months ago


Waco, Texas, United States McLennan Community College Full time

GENERAL POSITION OVERVIEW:

The role involves providing comprehensive administrative and clerical assistance to the AmeriCorps Retired Senior Volunteer Program (RSVP) Department. The selected candidate will perform a range of clerical and technical tasks as assigned, acting as the primary point of contact for RSVP. Responsibilities include assisting volunteers, interns, community organizations, elected officials, students, staff, and the general public.

*Note: This position is limited to a maximum of 19.5 hours per week.*

IMPORTANT NOTICE: This position is sensitive in nature, and a thorough background investigation will be conducted on candidates who are strongly considered for employment.

SELECTION CRITERIA:

The cover letter should detail how the following knowledge, skills, and abilities were developed:

Knowledge of: 1. Relevant Federal, State, and institutional laws, regulations, and policies; 2. Operation of various electronic devices, including computers, scanners, copiers, printers, and webcams; 3. Proper usage of English, including grammar, spelling, and punctuation; 4. Principles and practices related to the Retired Senior Volunteer program and its community partners; 5. Proficiency in Microsoft applications, assistive technologies, and internal software systems.

Skills in: 6. Critical thinking; 7. Clear and concise communication, both verbally and in writing; 8. Data entry and basic record management; 9. Delivering exceptional customer service to diverse populations.

Ability to: 10. Establish and maintain effective working relationships with individuals encountered during work; 11. Prepare standard correspondence and memoranda; 12. Understand and accurately follow both oral and written instructions; 13. Prioritize and execute tasks efficiently with minimal supervision; 14. Organize and facilitate community meetings and occasional special events during evenings or weekends.

WORKING ENVIRONMENT:

This is primarily a sedentary position involving desk work, with occasional field trips for program-related activities. The work environment is a standard office setting with minimal hazards, ensuring a comfortable and healthy atmosphere.

BENEFITS:

This is a part-time position with retirement benefits. Participation in Medicare Part A is included, but Social Security (FICA) is not applicable.

QUALIFICATIONS:

MINIMUM REQUIREMENTS:

Education: High school diploma or GED.

Experience: Some relevant work experience.

PREFERRED QUALIFICATIONS:

Experience: Previous work experience in a clerical or administrative environment.

APPLICATION PROCESS:

For inquiries regarding the status of your application, please reach out to the office. Note: Final candidates may be required to complete an in-basket exercise. McLennan Community College utilizes E-Verify to confirm the employment eligibility of all newly hired employees.

REQUIRED APPLICATION MATERIALS:

  • Online Employment Application
  • Resume
  • Cover Letter (Refer to Selection Criteria)
  • Copy of High School/GED Transcript