Paint Department Manager
5 days ago
{"Job Title": "Paint Department Manager", "Job Summary": "We are seeking a highly skilled and experienced Paint Department Manager to join our team at Ace Hardware. As a key member of our store team, you will be responsible for maintaining outstanding customer service, upholding our Mission and Core Values, and creating a best-in-class paint department experience for our customers.
Responsibilities:
* Maintain the paint counter and aisles on a daily basis, ensuring a clean and organized store environment.
* Offer expert color matching and paint product selection advice to customers, providing personalized service and building strong relationships.
* Ensure the paint department is performing to expectations, meeting sales and customer service targets.
* Promote and assist in paint department hands-on workshops and experiences, driving customer engagement and loyalty.
* Maintain awareness of all promotions and advertisements, communicating effectively with the team and customers.
* Execute daily operational goals and priorities assigned by store management, ensuring seamless store operations.
* Assist in the training and development of peers, fostering a culture of growth and excellence.
* Uphold merchandising and store cleanliness standards, maintaining a high level of store appearance.
* Participate in the processing of new shipments, ensuring efficient receiving and back stock area management.
* Aware of and able to respond to safety issues, maintaining a safe working environment.
* Aid customers in locating merchandise in store, on acehardware.com, and processing special orders.
* Solicit customers to open an Ace Rewards card, driving loyalty and retention.
* Answer customers' questions and provide information on procedures and policies, ensuring exceptional customer service.
Requirements:
* Minimum 3 years paint store experience, with a focus on color matching, sales, and marketing.
* Strong relationships and customer service skills, with the ability to work effectively with customers and the team.
* Knowledge of retail computer systems, MS Word, and Excel, with a commitment to service excellence and customer satisfaction.
* Solid team player with excellent interpersonal skills, able to multitask and work flexible hours, including evenings, weekends, and holidays.
* Ability to stand for extended periods, move and handle boxes of merchandise and fixtures, and lift 65 pounds frequently.
If you are a motivated and experienced professional with a passion for delivering exceptional customer service and driving sales, we encourage you to apply for this exciting opportunity.
Note: Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing, and scheduling.
Apply now and take the first step towards a rewarding career with Ace Hardware"}
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