Residential Property Operations Manager
4 weeks ago
BLT Management LLC is seeking an experienced Assistant General Manager - Residential to join our team in Norwalk, CT. This role supports the General Manager in maintaining all aspects of property operations and ensuring a high level of service and satisfaction for our residents and clients.
Key Responsibilities:
Monitor and enforce compliance with all company policies, procedures, and standards related to business and operations.
Maintain day-to-day operations of the property, fostering a professional and friendly atmosphere for all residents and clients.
Act as a liaison between the General Manager, building staff, and residents, gathering proactive resident feedback and working to meet and exceed goals related to resident satisfaction, retention, occupancy levels, and property objectives.
Assist with administering lease agreements for prospective residents, performing income verifications, credit checks, and file audits for new and existing lease agreements and renewals.
Maintain accurate resident records, including rents, deposits, and application fees, and consult with residents to limit account delinquencies and handle evictions as necessary.
Requirements:
2+ years of leasing or property management experience required.
Must be organized, flexible, and able to cope with change constructively.
Ability to work on weekends as needed.
Excellent verbal and written communication skills.
Experience with property management software (AppFolio preferred).
Strong time management and problem-solving skills.
Benefits:
Competitive Pay with potential for bonus
Medical Insurance
Dental Insurance
Vision Plan
401(k) Plan
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement
Housing Discount at BLT-owned properties
Equal Opportunity Employer:
BLT Management LLC is an equal opportunity employer.
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