Restaurant Manager
4 weeks ago
The Restaurant Manager will oversee the management of the rooftop and lobby bar, ensuring exceptional customer service and a high-quality dining experience. This role requires a strong leader who can direct, implement, and maintain a service and management philosophy that emphasizes quality customer service.
Key Responsibilities
- Manage all aspects of employee performance to ensure productivity and a quality work environment.
- Establish and maintain standards and procedures for operations and safe working conditions in the department.
- Ensure compliance with and completion of all daily operational procedures by the Food and Beverage Department.
- Responsible for responding and handling guest-related issues pertaining to the department.
- Communicate effectively with General Manager, Department Managers, Supervisors, and Staff.
- Direct, implement, and maintain a service and management philosophy that serves as a guide for respective staff.
Requirements
- Minimum of two years of supervisory experience in the Restaurant/Food and Beverage field.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- ServSafe and/or food safety training.
- Alcohol awareness training (such as TIPS).
- Familiarity with food and beverage cost controls.
- Ability to write routine reports and correspondence.
- Ability to accurately compute mathematical calculations and use required measurement tools.
- Ability to prepare budgets and ensure cost controls.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
- TOAST and/or MICROS experience a plus.
About Us
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay, and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands, including independent locations. We provide a variety of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website.
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