Career Coach for Workforce Development and Refugee Services
7 days ago
CAMBA is a community-driven organization that provides comprehensive services to individuals and families in need. We are seeking a Career Advisor/Coach to join our Workforce Development and Refugee Services program.
The Career Advisor/Coach will work with clients to identify their employment goals and develop a plan to achieve them. This will involve creating and maintaining client files, collecting and submitting documentation, and providing individualized coaching and support.
The ideal candidate will have a bachelor's degree and at least one year of experience in client service or customer service. They will also be familiar with NYC public benefits eligibility and access, and have the ability to work effectively in a fast-paced environment.
The Career Advisor/Coach will be responsible for:
- Creating and maintaining client files
- Collecting and submitting documentation
- Providing individualized coaching and support
- Developing and implementing individual employment plans
- Facilitating orientations and assessments
- Analyzing results of education or career assessment instruments
- Advise clients regarding realistic career/employment goals and the education/training necessary to attain them
- Work with clients to develop realistic educational/employment goals leading to self-sufficiency
- Facilitate clients' development of skills such as problem-solving, decision-making, etc.
- Assist clients in maintaining and updating resumes and cover letters
- Facilitate group instruction with clients using job training program curriculum
- Develop strategies with clients regarding how to break through barriers to their goals, and how to advocate for themselves
- Monitor clients' progress toward their goals through the retention period, and documents progress
- Act as client liaison/client advocate, both within CAMBA and/or with outside organizations, regarding such matters as education, healthcare, housing, immigration issues, legal issues, etc.
- Provide all required information for weekly/monthly/quarterly/annual reports
- Facilitate group workshops/peer support groups regarding all relevant topics
- Monitor client progress in classroom and address negative behavior patterns (e.g., lateness)
- Participate in marketing/outreach/assessment activities for various programs
- Assist clients and/or their families in completing applications for government programs and in processing these applications with appropriate agencies
CAMBA offers a comprehensive benefits package, including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off, and paid holidays. We are an equal opportunity employer and value a diverse workforce.
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