Senior Salesforce Project Manager
3 weeks ago
As a Senior Salesforce Project Manager at C4 Technical Services, you will lead end-to-end Salesforce projects within Health Cloud, ensuring alignment with business objectives and project timelines. This role requires a deep understanding of Salesforce functionalities and best practices, coupled with hands-on experience in configuring solutions to meet the unique needs of call center environments.
Key Responsibilities:
- Lead the planning, execution, and delivery of Salesforce projects within Health Cloud.
- Collaborate closely with cross-functional teams to gather requirements and define project scope.
- Design and configure Salesforce solutions, leveraging expertise in call center processes and Salesforce platform capabilities.
- Manage project resources, budgets, and timelines effectively to drive successful project outcomes.
- Provide leadership and guidance to project teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Serve as a subject matter expert on Salesforce best practices and call center optimization strategies.
Requirements:
- Minimum of 5 years of experience in Salesforce project management, with a proven track record of successful implementations.
- 1-2 years with Salesforce Health cloud.
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