Salesforce Business Solutions Expert

1 month ago


Minneapolis, Minnesota, United States C4 Technical Services Full time

Business Analyst - Salesforce

**Location:**
Remote

Engage business partners to elicit stated and implied user needs, define and maintain evolving business requirements, drive to deliverables that meet the business needs.

Ability to understand business needs, translate them to requirements/user stories and deliver value-added solutions.

A senior-level consulting service to internal business groups on large process improvement projects designed to improve business results.

Works with senior business stakeholders to identify, refine, and document business needs using techniques like business process modeling and use case development.

**Key Responsibilities:**

* Salesforce platform knowledge
* Business assessment
* Requirements analysis
* Workflow analysis
* Data, process, events, objects modeling
* Business process modeling
* IT standards, procedures, policy
* Salesforce best practices and tools/solutions
* Solve complex problems and develop innovative solutions related to the Salesforce CRM platform

**Requirements:**

* In-depth knowledge of the standard capabilities of Salesforce
* Acts as a Salesforce subject matter expert in discussions and requirements gathering sessions with business stakeholders

**Preferred Skills/Experience:**

* Salesforce
* System development life cycle
* IT environment
* System testing

**About C4 Technical Services:**

C4 Technical Services is a leading provider of technical services and solutions. We are committed to delivering high-quality services that meet the needs of our clients.



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