Senior Program Manager

3 weeks ago

Minneapolis, Minnesota, United States Chewy Full time

Company Overview:

Chewy is an online retailer of pet food and pet-related products. Our mission is to provide pet owners with the highest quality products, services, and support.

We are seeking a highly motivated and expert Senior Program Manager to identify Retail Margin improvement opportunities and stand-up programs to address them at scale.

Job Summary:

The Senior Program Manager will be responsible for identifying, prioritizing, and driving programs that will improve Chewy's Retail Media operations. You will play a crucial role in coordinating the budget, managing vendors, JBP Process, identifying GTM opportunities, and optimizing sales operations with vendor tools.

This role will work cross-functionally with Category Management, finance, marketing, product, and more to streamline business operations. This role will play a critical part in implementing our toolset for Chewy Ads' Retail Media Network (RMN) while ensuring alignment with operational and business goals.

Key Responsibilities:

  • Budget and Forecast Management: Coordinate budgets across constituents ensuring accurate financial planning and resource allocation.
  • Margine Improvement Initiatives: Identify and prioritize opportunities to improve profit margins across the organization. Develop and implement programs to address these opportunities at scale.
  • Cross-Functional Collaboration: Work closely with product, marketing, and finance teams to gather input, align priorities, and implement margin improvement initiatives effectively.
  • Performance Monitoring: Supervise progress on margin improvement initiatives and report on key metrics related to margin performance to senior leadership.
  • Partner Relationships: Develop and maintain strong relationships with key partners to drive alignment and secure agreement for initiatives.
  • Business Insight: Cultivate a deep understanding of Chewy's business operations and financial drivers to inform strategic decisions.
  • Salesforce Management: Leverage Salesforce to manage sales processes, track performance, and generate insights for decision-making.
  • Team Development: Establish clear roles and responsibilities for Team Members and develop and implement training curricula.

Qualifications:

Bachelor's degree in Business, Finance, or a related field; MBA preferred.

6+ years of experience in business operations, financial analysis, or related roles, preferably within a retail or media environment.

Strong analytical skills with the ability to identify and interpret complex data.

Proficiency in Salesforce.

Excellent communication and interpersonal skills, with the ability to form relationships across all levels of the organization.

Strong project management skills with the ability to manage multiple initiatives simultaneously.

Experience working in a fast-paced, dynamic environment.

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