Service Leader

3 days ago


Santa Barbara, California, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean and organized dining area, preparing and serving high-quality food, and providing excellent customer service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Ensure a clean and organized dining area, including the kitchen, dining area, and restrooms
  • Prepare and serve high-quality food, including menu items and specials
  • Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner
  • Lead and motivate the restaurant team to achieve high levels of customer satisfaction and sales growth
  • Monitor and maintain food safety and quality standards, including proper food handling and storage procedures
  • Develop and implement strategies to improve customer satisfaction and sales growth
  • Collaborate with other restaurant leaders to achieve company goals and objectives

Requirements

  • High school diploma or equivalent required
  • 1-2 years of experience in a restaurant or customer service role
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of food safety and quality standards
  • Ability to lift up to 50 pounds and stand for long periods of time

What We Offer

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and opportunities for overtime
  • Discounts on food and merchandise


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