Service Leader
3 days ago
Job Summary
The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean and organized dining area, preparing and serving high-quality food, and providing excellent customer service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Ensure a clean and organized dining area, including the kitchen, dining area, and restrooms
- Prepare and serve high-quality food, including menu items and specials
- Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner
- Lead and motivate the restaurant team to achieve high levels of customer satisfaction and sales growth
- Monitor and maintain food safety and quality standards, including proper food handling and storage procedures
- Develop and implement strategies to improve customer satisfaction and sales growth
- Collaborate with other restaurant leaders to achieve company goals and objectives
Requirements
- High school diploma or equivalent required
- 1-2 years of experience in a restaurant or customer service role
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Knowledge of food safety and quality standards
- Ability to lift up to 50 pounds and stand for long periods of time
What We Offer
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Flexible scheduling and opportunities for overtime
- Discounts on food and merchandise
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