Product Marketing Leader

7 days ago


Santa Barbara, California, United States Invoca Full time
About the Role

The Invoca marketing team is seeking an experienced and dynamic Product Marketing Manager to lead go-to-market (GTM) strategy, messaging, and execution for our Contact Center solutions. As a key member of our team, you will work closely with product management, marketing, sales, and customer success leaders to drive adoption of Invoca's Contact Center solutions.

Key Responsibilities
  • Develop and execute comprehensive go-to-market (GTM) plans and materials to drive business growth for Invoca's Contact Center solutions.
  • Lead new product launches by working with cross-functional teams to develop and execute GTM plans and materials.
  • Document compelling, differentiated messaging and positioning statements to drive interest in and adoption of Invoca's Contact Center solutions.
  • Engage with Contact Center customers to understand their needs and buying behaviors to help them achieve maximum ROI and value using Invoca.
  • Be the voice of the customer at Invoca to work with product management to develop differentiated product roadmaps.
  • Track and understand the competitive landscape and develop competitive positioning for Invoca's Contact Center offering against competitors.
  • Partner with product management, marketing, sales, and customer success teams to develop content that supports the demand gen and selling process.
  • Deliver compelling enablement training for Invoca's GTM organization in support of product launches and to help Invoca capitalize on market trends.
  • Help position Invoca in the market by participating and presenting at relevant trade shows and events, engaging with analysts and press, and assisting with customer meetings.
Requirements
  • Minimum 5 years of experience in product marketing.
  • Knowledge of AI, including how it is being used in Contact Centers.
  • Expert understanding and experience with the go-to-market process, including pricing and packaging, along with the overall release management of critical customer-facing features.
  • Ability to clearly communicate strategy and vision, while also being able to lead cross-functional GTM teams to execute launches and upselling motions.
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
  • Ability to think strategically and execute methodically.
  • Ability to thrive in a fast-paced environment where continuous innovation is desired.
  • History of teamwork and willingness to roll up one's sleeves to get the job done.
What We Offer
  • Paid Time Off - Invoca encourages a work-life balance for our employees.
  • Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage.
  • Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
  • Stock options - All employees are invited to ownership in Invoca through stock options.
  • Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics.
  • Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
  • Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
  • Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
  • Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
  • Position Base Range - Salary Range $127,000-160,000/ plus bonus potential.

This role is remote and open to candidates located in the United States and Canada. Please note that we are unable to provide visa sponsorship for this position.



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