Clinical Secretary, Senior

2 weeks ago


Lebanon, New Hampshire, United States Dartmouth-Hitchcock Health Full time
Job Summary

The Dartmouth-Hitchcock Health team is seeking a highly skilled and experienced Senior Clinical Secretary to join their Occupational & Environmental Health team. As a key member of the team, the successful candidate will provide independent standard administrative support, advanced and confidential secretarial work, and a wide range of customer service-related duties.

Key Responsibilities
  1. Answer telephone calls, screen and direct calls, give directions, and take messages.
  2. Schedule patients, manage calendars, schedule ancillaries, and rotaries, and coordinate scheduling.
  3. Screen and assess relative priorities of correspondence, inquiries, and projects, organize systems of distribution, and review these items to ensure proper flow through the office.
  4. Perform file/record management functions, prepare/construct charts/department patient records, obtain new medical record numbers, and review billing sheets.
  5. Complete and process a variety of reports, forms, referrals, etc.
  6. Obtain authorizations and pre-certifications.
  7. Create forms and spreadsheets.
  8. Take minutes for meetings.
  9. Develop and maintain administrative office procedures and systems including filing systems, scheduling, drafting and document processing systems, and distribution/routing systems.
  10. May conduct on-the-job training for new staff members and give input into performance appraisals.
  11. May direct the work of other employees, work-study students, floats, temps, volunteers, and others.

Requirements
  • High School diploma with 3 years of administrative support experience or the equivalent required.
  • Proven experience working with the public required.
  • Knowledge of medical terminology may be required.
  • Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
  • Excellent communication and interpersonal skills required.
  • Previous experience working in a medical setting preferred.

About Dartmouth-Hitchcock Health
Dartmouth-Hitchcock Health is a leading healthcare organization dedicated to providing high-quality patient care and innovative medical research.

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