Pediatric Endocrinology Clinical Coordinator

4 days ago


Lebanon, New Hampshire, United States Dartmouth Health Full time
Job Summary

We are seeking a highly skilled Clinical Secretary to join our Pediatric Endocrinology team at Dartmouth Health. As a key member of our team, you will be responsible for providing exceptional administrative support to our providers and patients.

Key Responsibilities
  • Referral Management: Review, process, and track all referrals for services delivered by our providers, ensuring timely and accurate communication with patients and insurance companies.
  • Scheduling and Coordination: Schedule appointments, tests, and procedures, respond to patient calls, and provide instruction/support to staff on communicating with patients.
  • Administrative Support: Assist providers with daily tasks, complete authorizations and pre-certifications, and monitor waiting room for patients in distress.
  • Communication and Liaison: Act as liaison between primary care physicians and specialists outside of Dartmouth Health, ensuring seamless communication and coordination of patient care.
  • Quality Improvement: Implement and monitor Dartmouth Health policies and procedures, participate in initiatives to improve the referral management process, and deliver mail to the mail room and pick up mail to be distributed within the department.
Requirements
  • High school graduate or equivalent with 1 year experience in a provider office.
  • Knowledge of insurance benefit programs and medical terminology.
  • Ability to effectively interact with providers, staff, patients, and insurance plan representatives.
  • Able to prioritize multiple tasks, have prior computer experience, excellent communication skills, and attention to detail.
About Dartmouth Health

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. We are dedicated to building a diverse, inclusive, and authentic workplace, and we encourage applicants from all backgrounds to apply.



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