Gym Management Executive

1 week ago

Granite Bay, California, United States Crunch Fitness Full time

Crunch Fitness is a unique gym that embraces the philosophy of making fitness enjoyable by blending exercise with entertainment.

Are you ready to merge your passion for fitness with a dynamic work environment? At Crunch, we offer more than just a job; we provide a chance to motivate others in achieving their fitness aspirations. Our inclusive 'No Judgments' approach fosters a diverse community of professionals, making Crunch an exceptional workplace.

We seek enthusiastic individuals eager to thrive in a lively gym atmosphere. If you embody this spirit, Crunch is the place for you.

Benefits and Perks:

  • Access to state-of-the-art facilities featuring functional training zones, premium strength equipment, and advanced cardio machines.
  • Attractive compensation package with bonus opportunities.
  • Complimentary CPR/AED re-certification.
  • Comprehensive benefits including health insurance, disability coverage, life insurance, and generous time-off policies.
  • Free Crunch gym membership.
  • Exclusive discounts on various services and products.

Key Responsibilities of the General Manager:

Administration and Organization

  • Possess a thorough understanding of all operational procedures and policies relevant to the club and organization.
  • Effectively communicate and enforce company policies among staff.
  • Encourage teamwork and productivity among employees.
  • Demonstrate sound decision-making abilities.
  • Recruit and onboard top-tier talent.

Sales and Revenue Management

  • Lead, inspire, and manage the sales team effectively.
  • Meet targeted sales and membership objectives.
  • Drive revenue growth through employee motivation and leadership.
  • Implement company initiatives to generate new sales leads for optimal membership expansion.
  • Ensure the sales team maintains accurate tracking of leads and daily activities.
  • Communicate promotions effectively to the sales team and relevant staff.
  • Encourage proactive prospecting and lead generation by membership advisors.
  • Review sales-related communications for clarity and effectiveness.
  • Facilitate weekly sales meetings to discuss strategies and action plans.
  • Ensure sales staff are well-informed about club programs and offerings.
  • Complete sales planners and analyze performance metrics.
  • Promote community engagement among sales staff.

Personal Training and Revenue Management

  • Achieve targeted personal training revenue and session goals.
  • Integrate personal training services into sales presentations to maximize orientation sessions and package sales.

Operations

  • Collaborate with company support functions including Fitness, Sales, Marketing, Accounting, and IT.
  • Address personnel issues by adhering to company protocols.
  • Resolve member concerns promptly and professionally.
  • Foster a welcoming and professional environment that enhances member service quality.
  • Ensure the club meets cleanliness, maintenance, safety, and operational standards.
  • Promptly address visible maintenance issues and ensure proper signage is displayed.
  • Reinforce the idea that cleanliness is a shared responsibility among all staff.
  • Assist with payroll processing and approvals.

Financial Management

  • Implement recovery strategies when financial targets are not met.
  • Understand and manage budgets and financial statements.
  • Control expenses and manage club supply purchases.
  • Maintain expenses within budgetary limits.
  • Articulate variances in financial performance compared to budget.

Leadership and Motivation

  • Serve as a role model for team members.
  • Communicate effectively through regular meetings with key personnel.
  • Create an inspiring environment that encourages open feedback and fosters a quality workplace.

Accountabilities

  • Support company initiatives to generate new sales leads for membership growth.
  • Manage payroll and administrative expenses to meet financial goals.
  • Ensure clubs adhere to Crunch standards for cleanliness and safety.
  • Stay informed about key competitors.
  • Conduct regular facility walk-throughs.

Measurement Standards

  • Successfully manage all financial goals.
  • Maintain high standards of cleanliness and customer service.
  • Exhibit professionalism by leading through example.
  • Achieve membership retention targets.
  • Complete assigned tasks and projects in a timely manner.
  • Adhere to all policies outlined in the Employee Handbook.
  • Note: The above description may be subject to change at any time.

Requirements:

  • Preferred: 4-year college degree.
  • Preferred: 4 years of experience in club management.

Special Skills:

  • Exceptional written and verbal communication skills.
  • Innovative management techniques.
  • Strong organizational and leadership abilities.
  • Excellent customer service skills.
  • Proficient in computer applications such as Excel and Word.

Crunch Fitness is committed to providing equal employment opportunities and prohibits discrimination or harassment of any kind.

Compensation: $66,560 annually, plus commission and bonus potential.

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