Senior IT Vendor Manager

4 days ago

Quincy, Massachusetts, United States State Street Corporation Full time
Job Summary

We are seeking a highly skilled Senior IT Vendor Manager to join our team at State Street Corporation. As a key member of our Global Technology Services (GTS) team, you will be responsible for managing complex IT vendor relationships and ensuring the effective governance of outsourced contracts.

About the Role

This is a critical role that requires a strong understanding of IT vendor management and service delivery. You will work closely with our IT delivery and relationship management functions, as well as with partners in Global Procurement Services, Third Party Risk Management, Legal, and Finance. Your primary focus will be on establishing and maintaining strong relationships with key stakeholders, ensuring compliance with regulatory requirements, and driving continuous improvement in vendor governance and performance.

Key Responsibilities

As a Senior IT Vendor Manager, you will be responsible for:

  • Managing a portfolio of IT vendor contracts, ensuring compliance with contractual commitments and related service improvement plans.
  • Leading governance and business performance meetings to drive vendor performance and service excellence.
  • Collaborating with stakeholders across Finance, Legal, Risk, and Operations Teams to ensure compliance with State Street's strategy and continuous improvement of Vendor Governance.
  • Regularly reviewing opportunities for automation across the Vendor Practice and Vendor landscape as a whole.
  • Supporting delivery leads and executive management in GTS in their management of vendors at a strategic and tactical level.
  • Facilitating coordinated efforts to manage overall spend with vendors in concert with all relevant stakeholders.


Requirements

To be successful in this role, you will need:

  • A Bachelor's Degree in Technology, Business, or a relevant subject.
  • At least 10 years' experience in account or contractor management, with a minimum of 3-5 years in IT Vendor Management/Performance - Service Management.
  • Experience managing large-scale vendor transitions for technology teams and developing, implementing, and executing multi-Vendor improvement programs.
  • Excellent written and spoken communication and interpersonal skills.


Preferred Experience

While not required, experience in multiple geographies, Technology Vendor Management within global Financial Services, and management of Outsourced Contracts frameworks and SLA Management, including developing and negotiating SLAs, is highly desirable.

Salary Range:
$110,000 - $185,000 Annual

The range quoted above applies to the role in the location specified. If the candidate would ultimately work outside of the location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

State Street's Speak Up Line

  • Senior IT Vendor Manager

    4 days ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    Job SummaryWe are seeking a highly skilled Vendor Relationship Manager to join our team at State Street Corporation. As a key member of our Global Technology Services (GTS) team, you will be responsible for managing our relationships with third-party vendors and ensuring the effective execution of our IT vendor management strategy.Key ResponsibilitiesAs a...

  • Strategic Vendor Manager

    3 days ago

    Quincy, Massachusetts, United States State Street Corporation Full time

    Job SummaryState Street Corporation is seeking a highly skilled Strategic Vendor Manager to join our team. As a key member of our Global Technology Services (GTS) organization, you will be responsible for managing our vendor relationships and ensuring that our IT vendor performance meets our high standards.Key ResponsibilitiesManage and govern our global IT...

  • Senior IT Project Manager

    3 days ago

    Quincy, Massachusetts, United States HexaQuEST Global, Inc. Full time

    Job Title: Senior IT Project ManagerHexaQuEST Global, Inc. is seeking a highly skilled Senior IT Project Manager to join our team. The successful candidate will be responsible for managing complex IT projects, collaborating with cross-functional teams, and ensuring project deliverables meet business requirements.Key Responsibilities:Manage IT projects from...

  • Senior IT Project Manager

    2 weeks ago

    Quincy, Massachusetts, United States HexaQuEST Global, Inc. Full time

    Job Title: Senior IT Project ManagerHexaQuEST Global, Inc. is seeking a highly skilled Senior IT Project Manager to join our collaborative Medicaid Management Information System (MMIS) team. The successful candidate will be responsible for managing projects across various workstreams from operations to technical solutions, ensuring alignment with MMIS...

  • Senior Portfolio Manager

    1 week ago

    Quincy, Massachusetts, United States Peapod Digital Labs Full time

    Job Title: Senior Portfolio ManagerWe are seeking a highly skilled Senior Portfolio Manager to join our team at Peapod Digital Labs. As a Senior Portfolio Manager, you will be responsible for leading a portfolio of projects and programs, ensuring timely and within-budget delivery of business value.Key Responsibilities:Plan, organize, and direct the...

  • Senior Portfolio Manager

    2 weeks ago

    Quincy, Massachusetts, United States Peapod Digital Labs Full time

    Job Title: Senior Portfolio ManagerWe are seeking a highly skilled Senior Portfolio Manager to join our team at Peapod Digital Labs. As a Senior Portfolio Manager, you will be responsible for leading a portfolio of projects and programs, ensuring timely and within-budget delivery of business value.Key Responsibilities:Plan, organize, and direct the...

  • Senior Portfolio Manager

    4 weeks ago

    Quincy, Massachusetts, United States Peapod Digital Labs Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Portfolio Manager to lead our IT Agile Portfolio Management team. As a key member of our organization, you will be responsible for driving the execution of our approved portfolio, delivering business value, and enhancing our Agile PMO Vision, Mission, and ways of working.Key...

  • Senior Business Analyst

    2 weeks ago

    Quincy, Massachusetts, United States United Software Group Full time

    Job Title: Senior Business AnalystWe are seeking a highly skilled Senior Business Analyst to join our team at United Software Group. As a Senior Business Analyst, you will play a critical role in driving business growth and improvement through the analysis and implementation of business solutions.Key Responsibilities:Act as a liaison between business users,...

  • Senior Systems Analyst

    3 weeks ago

    Quincy, Massachusetts, United States TalentBurst, Inc. Full time

    Senior Systems AnalystWe are seeking a highly motivated Senior Systems Analyst to join our team at TalentBurst, Inc. in Quincy, MA/Hybrid. This is a long-term engagement opportunity that requires a strong understanding of business and system analysis, with a focus on data management and integration.Key Responsibilities:Develop a deep understanding of the...

  • Senior Business Analyst

    7 hours ago

    Quincy, Massachusetts, United States United Software Group Full time

    Job SummaryWe are seeking a highly skilled Senior Business Analyst to join our team at United Software Group. As a Senior Business Analyst, you will be responsible for gathering and documenting scope, use cases, and functional requirements from business users, development groups, and cloud vendors. You will also prepare and manage project plans, coordinate...

  • Senior Business Analyst

    18 hours ago

    Quincy, Massachusetts, United States Mindlance Full time

    Job DescriptionWe are seeking a highly motivated Senior Business Analyst to join our team at Mindlance. The successful candidate will be responsible for liaising between the business community, technical development team, and Cloud Rehosting Vendors.Key Responsibilities:Act as liaison between business users, development group, and Cloud Vendors to gather and...

  • Senior Systems Analyst

    4 weeks ago

    Quincy, Massachusetts, United States TalentBurst, Inc. Full time

    Job Title: Senior Systems AnalystWe are seeking a highly motivated Senior Systems Analyst to join our team at TalentBurst, Inc. in Quincy, MA/Hybrid. This is a long-term contract position that requires a strong understanding of business and system analysis, with expertise in supporting full system development and data management lifecycles on multiple...

  • Senior Accountant

    3 weeks ago

    Quincy, Massachusetts, United States National Fire Protection Association Full time

    Senior Accountant Job DescriptionThe National Fire Protection Association is seeking a highly skilled Senior Accountant to join our team. As a key member of our accounting department, you will play a critical role in supporting our mission to help save lives and reduce loss with information, knowledge, and passion.Key Responsibilities:Support the accounting...

  • Senior Financial Analyst

    3 days ago

    Quincy, Massachusetts, United States National Fire Protection Association Full time

    Job Title: Senior AccountantThe National Fire Protection Association is a leading organization dedicated to fire safety and prevention. We are seeking a highly skilled Senior Accountant to join our team.Job Summary:The Senior Accountant will play a critical role in supporting the accounting function, maintaining the general ledger, and ensuring accurate...

  • Senior Financial Analyst

    3 weeks ago

    Quincy, Massachusetts, United States National Fire Protection Association Full time

    Senior Accountant Job DescriptionThe National Fire Protection Association is undergoing a transformation to expand its influence and further its safety mission. To achieve this, we need effective leaders at all levels of the Association who understand our vision, why it is important, and how to execute on it.Job SummaryWe are seeking a Senior Accountant to...

  • Senior Technical Business Analyst

    3 days ago

    Quincy, Massachusetts, United States JobRialto Full time

    Job Title: Senior Technical Business AnalystJobRialto is seeking a highly skilled Senior Technical Business Analyst to join our team. As a key member of our organization, you will play a critical role in supporting full software development and data management lifecycles on projects.Key Responsibilities:Ensure business process, technical, and data...

  • Senior Business Systems Analyst

    2 weeks ago

    Quincy, Massachusetts, United States NavitsPartners Full time

    Job Title: Senior Business Systems AnalystDuration: 6 months (Tentative)Location: Quincy, MA (Onsite)Responsibilities:Act as a liaison between business users, the development group, and cloud vendors to gather and document Scope, Use Cases, and Functional Requirements.Prepare and manage project plans and coordinate activities with team members.Create and...

  • Property Manager

    4 weeks ago

    Quincy, Massachusetts, United States Sunset Senior Living Full time

    Job SummarySunset Apartments is seeking a skilled Property Manager to oversee the daily operations of our community. As a key member of our team, you will be responsible for ensuring the smooth functioning of the facility, maintaining a positive resident experience, and upholding the highest standards of quality and service.Key ResponsibilitiesManage all...

  • Licensed Practical Nurse

    2 weeks ago

    Quincy, Massachusetts, United States Sunset Senior Living Full time

    Job Title: Licensed Practical NurseJob Summary:Sunset Senior Living is seeking a compassionate and skilled Licensed Practical Nurse (LPN) to join our team. As an LPN, you will play a vital role in providing high-quality care to our residents, ensuring their physical and emotional well-being.Key Responsibilities:Resident Care: Provide direct nursing care to...

  • Senior IT Project Manager

    3 weeks ago

    Quincy, Massachusetts, United States Acro Service Corporation Full time

    Job Title: Senior IT Project ManagerWe are seeking a highly skilled Senior IT Project Manager to join our team at Acro Service Corporation. As a Senior IT Project Manager, you will be responsible for leading multiple high-profile complex IT projects concurrently with full development, implementation, and financial accountability.Key Responsibilities:Create...