Senior Business Analyst

18 hours ago

Quincy, Massachusetts, United States Mindlance Full time
Job Description

We are seeking a highly motivated Senior Business Analyst to join our team at Mindlance. The successful candidate will be responsible for liaising between the business community, technical development team, and Cloud Rehosting Vendors.

Key Responsibilities:
  • Act as liaison between business users, development group, and Cloud Vendors to gather and document Scope, Use Cases, and Functional Requirements.
  • Prepare, manage, and communicate project plans and coordinate project activities with team members as required.
  • Create and maintain required Unified Process artifacts for the approved SDLC process.
  • Participate in the preparation/execution of test plans and/or test criteria.
  • Prepare or administer the preparation of implementation plans, user guides, and/or documentation as required.
  • Facilitate interactions with other IT areas and business units, both internal and external.
  • Serve as liaison between EHS development groups and Infrastructure Teams.
  • Serve as Project Manager, as required, for simple projects and report projects and task status to senior management.
  • Diagnose and resolve system performance problems identified by Production Control, users, or management.
  • Communicate effectively with business users and managers. Ensure project documentation, plans, and scheduling comply with agency initiatives and priorities.
  • Identify, communicate, and facilitate a resolution to any production support, user requests, or triaged Helpdesk tickets.
  • Monitor and measure the success of implemented solutions in the Production environment.
  • Participate in release meetings for maintenance and development projects, ensuring all platform requirements are met.
  • Work closely with QA to resolve any issues prior to the release date.
  • Identify risks, potential scope creeps, and escalating issues to the client and management.
  • Create Unit test results in accordance with process Scope and Business requirements.
  • Ensure testing validates the quality, reliability, and completeness of business services deployed on the new platform.
Preferred Qualifications:
  • Knowledge of the principles of software development using the approved SDLC.
  • Proficient knowledge of Jira, Long Term Care Population, Complex eligibility systems, and Unified processes.
  • Proficiency in Microsoft 365, Excel, Word, PowerPoint, Access, and Visio.
  • Knowledge of methods and techniques of computer systems analysis, design, technical terminology, codes, and standard abbreviations.
  • Experience with one or more of the following: data structures, application programming, database development, or relational database theory and technology.
  • Ability to prepare flow charts, diagrams, and Use Cases.
  • Deliver oral and written instructions in a precise, understandable manner.
  • Prepare required deliverables in accordance with established procedures.
  • Strong organizational skills with the ability to maintain accurate records and status reporting.
  • Ability to understand and apply the policies, procedures, specifications, standards, and guidelines governing assigned unit activities.
  • Knowledge of MA HIX or other State Health Exchange.
  • Ability to work with multiple vendors.
  • Strong organizational skills, problem-solving aptitude, and attention to detail.
  • Ability to work well with others in a fast-paced, dynamic environment.
  • Strong initiative and ability to manage multiple projects, as well as strong follow-through skills.
Education and Certifications:
  • Bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
  • Minimum of (3) three years of extensive experience with project management as a Senior Business Analyst of a large-scale application.
  • Minimum of (3) years of experience in working in all phases of the Software Development Life Cycle (SDLC), including postproduction verification.

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