Senior Business Analyst

1 day ago

Quincy, Massachusetts, United States United Software Group Full time
Job Title: Senior Business Analyst

We are seeking a highly skilled Senior Business Analyst to join our team at United Software Group. As a Senior Business Analyst, you will play a critical role in driving business growth and improvement through the analysis and implementation of business solutions.

Key Responsibilities:
  • Act as a liaison between business users, development teams, and vendors to gather and document scope, use cases, and functional requirements.
  • Prepare and manage project plans, coordinate project activities, and communicate project status to stakeholders.
  • Create and maintain Unified Process artifacts, submit for review, distribution, and business approvals.
  • Participate in test planning and execution, prepare implementation plans, user guides, and documentation.
  • Facilitate interactions with IT areas and business units, serve as liaison between development groups and infrastructure teams.
  • Manage simple projects, report project status to senior management, diagnose and resolve system performance problems.
  • Communicate effectively with business users and managers, ensure project documentation and plans comply with agency initiatives and priorities.
  • Identify, communicate, and facilitate resolution to production support issues, user requests, and Helpdesk tickets.
  • Monitor and measure the success of implemented solutions, participate in release meetings, and ensure platform requirements are met.
  • Work closely with QA to resolve issues prior to release, identify risks, potential scope creeps, and escalate issues to the client and management.
  • Create unit test results, ensure testing validates quality, reliability, and completeness of business services deployed on the new platform.
Requirements:
  • Knowledge of software development principles using the approved SDLC.
  • Proficient knowledge of Jira, Long Term Care Population, Complex eligibility systems, and Unified processes.
  • Proficiency in Microsoft 365, Excel, Word, PowerPoint, Access, and Visio.
  • Knowledge of methods and techniques of computer systems analysis, design, technical terminology, codes, and standard abbreviations.
  • Experience with data structures, application programming, database development, or relational database theory and technology.
  • Ability to prepare flow charts, diagrams, and use cases, deliver oral and written instructions in a precise, understandable manner.
  • Strong organizational skills, ability to maintain accurate records and status reporting, understand and apply policies, procedures, specifications, standards, and guidelines.
  • Knowledge of MA HIX or other State Health Exchange, ability to work with multiple vendors, strong initiative, and ability to manage multiple projects.
  • Must be able to work collaboratively, collegially, and cooperatively with others in an environment where deliverables are potentially dependent on the output of others.
Education and Certifications:
  • Bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
  • Minimum of three years of extensive experience with project management as a Senior Business Analyst of a large-scale application.
  • Minimum of three years of experience in working in all phases of the Software Development Life Cycle (SDLC), including postproduction verification.
  • Prior Government or healthcare experience desired.

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