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Guest Experience Associate

2 months ago

Arlington, Virginia, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Residence Inn Arlington Capital View. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Take ownership of the guest experience in main areas of the hotel, with a focus on providing personalized service and exceeding guest expectations
  • Complete reports and maintain accurate records to ensure seamless operations
  • Deliver quality meals and share knowledge of the local area to enhance the guest experience
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive culture that values and respects all employees. We are committed to non-discrimination on any protected basis, including disability and veteran status.

Residence Inn by Marriott helps guests thrive while on long stays, providing spacious suites with full kitchens and exceptional service. Our associates are dedicated to delivering a unique and memorable experience for our guests.