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Guest Experience Associate
7 days ago
We are seeking a skilled Guest Experience Specialist to join our team at Residence Inn Arlington Capital View. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and supported throughout their stay.
As a Guest Experience Specialist, you will be empowered to take ownership of the guest experience, moving about the hotel to address guest requests and needs. You will be responsible for processing operational needs, completing reports, and delivering quality meals to our guests. Your role will also involve sharing the highlights of the local area and providing recommendations to our guests.
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for extended periods of time.
Responsibilities- Deliver exceptional guest experiences and ensure that guests feel welcome and supported throughout their stay
- Take ownership of the guest experience, moving about the hotel to address guest requests and needs
- Process operational needs, complete reports, and deliver quality meals to guests
- Share the highlights of the local area and provide recommendations to guests
- Work effectively in a fast-paced environment and lift up to 25 pounds
- High school diploma or equivalent required
- No related work experience required
- No supervisory experience required
- None
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Experience Associate
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Arlington, Virginia, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Specialist to join our team at Residence Inn Arlington Capital View. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.Key ResponsibilitiesProcess operational needs and address guest...
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