Bilingual Case Manager
3 weeks ago
Hudson Guild is seeking a dedicated and compassionate Bilingual Case Manager to join our team. As a key member of our Naturally Occurring Retirement Community (NORC) program, you will provide case management assistance and support to our participants.
Responsibilities:- Provide case management services, including concrete services, case assistance, and case management, group programming, advocacy, resources, and referrals.
- Conduct intakes, screenings, and needs assessments as assigned.
- Facilitate support groups as assigned by supervisor.
- Assist participants with case management and assistance needs.
- Provide information and make referrals/provide linkages to other appropriate services.
- Maintain and complete timely case records for all participants in "STARS" Peerplace database, including progress notes, case contacts, and all case summaries, and produce monthly reports.
- Comply with all funder service standards and contract requirements.
- Participate in case presentations, staff meetings, field visits, and regular training.
- Submit work schedules and statistics in a timely manner as required.
- Keep supervisor abreast on an ongoing basis and in supervisory meetings of outstanding work priorities.
- Participate in community-building activities sponsored by program and agency and encourage participants to support these activities.
- Willingness to work a flexible schedule, including some weekend and/or evening hours as necessary.
- Be available to work on either Thanksgiving Day or Christmas Day, to be decided in consultation with the Director, as well as other holidays and special events as necessary.
- Be aware of programmatic targets and goals and work towards these in all activities provided to participants.
- Engage in professional development and apply learned knowledge towards using evidence-based best practices.
- Engage in data analysis processes conducted by the Evaluation and Quality team to determine strengths and areas for improvement and follow action steps in the Continuous Quality Improvement (CQI) process.
- Maintain cooperative, supportive relationships with Hartley House and Hudson Guild and programs/employees.
- Perform other tasks as assigned.
Typical office setting that will require travel between office and client's home, and possible multiple sites consistent with a community center environment.
Physical Requirements:Position requires frequent communication with participants, management, and staff. Remain in a stationary position, as well as operate a computer and other office machinery, such as phone and copy machine. Occasionally lift up to 20 lbs.
Benefits:As a full-time employee at Hudson Guild, you will be eligible for:
- 24 Vacation Days
- 1 Floating Holiday
- 12 Sick Days
- Medical, Dental, and Vision Insurance
- 403b Plan
Hudson Guild is an Equal Opportunity Employer.
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