Assistant Manager

3 days ago


Frisco, Texas, United States Tapestry Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Tapestry. As a key member of our retail operations team, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a team of sales associates to achieve business objectives.

Key Responsibilities
  • Sales and Service: Develop and implement sales strategies to drive revenue growth, while maintaining high levels of customer satisfaction and loyalty.
  • Team Leadership: Lead, coach, and develop a team of sales associates to achieve sales targets, provide excellent customer service, and maintain a positive store environment.
  • Operations: Manage daily store operations, including inventory management, visual merchandising, and loss prevention, to ensure a seamless customer experience.
  • Business Acumen: Analyze sales data, identify trends, and make informed decisions to drive business growth and improve store performance.
  • Communication: Effectively communicate with store teams, district managers, and corporate office to ensure alignment and achieve business objectives.
Requirements
  • Experience: At least 1 year of previous management experience in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook) and retail systems (labor management, inventory systems, sales reporting, etc.).
  • Physical Demands: Ability to communicate effectively with customers and team, mobility to maneuver the sales floor and stock room, and ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds.
  • Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days.

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