Hotel Front Desk Supervisor

6 days ago


Berkeley, California, United States Radiate Hospitality, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Manager to join our team at Radiate Hospitality, LLC. As a key member of our operations team, you will be responsible for overseeing the daily activities of the front office team to ensure seamless guest experiences and maximize revenue and profitability.

Key Responsibilities
  • Operational Oversight: Supervise and coordinate the daily activities of the front office team, including front desk agents, reservations agents, bellmen, and front desk supervisors.
  • Guest Experience: Focus on delivering exceptional guest experiences, ensuring that all guests receive a warm and welcoming atmosphere, and that their needs are met promptly and efficiently.
  • Revenue Management: Analyze and optimize revenue streams, including room rates, occupancy, and demand management.
  • Staff Management: Manage and develop the front office team, including training, coaching, and performance evaluations.
  • Quality Control: Monitor and maintain the cleanliness and appearance of public areas, including bathrooms, hallways, lobby, and parking lot.
  • Problem-Solving: Handle guest complaints and issues, escalating them to the Director of Operations or General Manager as necessary.
  • Knowledge and Skills: Possess in-depth knowledge of front desk operations, including computer and cashier systems, reservations systems, and room rates.
  • Additional Responsibilities: Cover the front desk, supervise staff during breaks, and maintain employee payroll and scheduling records.
Requirements
  • Education: Bachelor's degree in Hospitality or Business or higher preferred.
  • Experience: Previous front desk, reservations, and/or hospitality experience, as well as previous managerial experience.


  • Berkeley, California, United States AccorHotel Full time

    Job DescriptionCompany OverviewAccorHotel is a leading hospitality company that welcomes you as you are and offers a unique opportunity to grow and learn every day. We support our employees to achieve their full potential and make a difference in the world.Job SummaryThe Guest Relations Manager will be responsible for providing exceptional customer service...


  • Berkeley, California, United States AccorHotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at AccorHotels. As a key member of our front office team, you will be responsible for overseeing the daily operations of the reception area, ensuring a smooth and efficient check-in and check-out process for our guests.Key ResponsibilitiesSupervise and train a...


  • Berkeley, California, United States AccorHotel Full time

    Job DescriptionCompany OverviewAccorHotel is a leading hospitality company that welcomes you as you are and offers a unique opportunity to grow and learn every day. We support our employees to achieve their full potential and make a difference in the world.Job SummaryThe Guest Relations Manager will be responsible for providing exceptional customer service...


  • Berkeley, California, United States AccorHotel Full time

    Job DescriptionCompany OverviewAccorHotel is a leading hospitality company that welcomes you as you are and offers a unique opportunity to grow and learn every day. We support our employees to achieve their full potential and make a difference in the world.Job SummaryThe Guest Relations Manager will be responsible for providing exceptional customer service...

  • Hotel Ambassador

    6 days ago


    Berkeley, California, United States Radiate Hospitality, LLC Full time

    Job SummaryWe are seeking a highly skilled and courteous Bellperson to join our team at Radiate Hospitality, LLC. As a key member of our front-of-house staff, you will be responsible for ensuring that all guests have a comfortable and enjoyable stay by providing exceptional service and support.Key Responsibilities:Guest Greeting and Check-in/Check-out:...


  • Berkeley, California, United States Radiate Hospitality, LLC Full time

    Job SummaryRadiate Hospitality, LLC is seeking a skilled Maintenance Technician II to join our team. As a key member of our facilities team, you will be responsible for ensuring the upkeep and maintenance of our properties.Key Responsibilities:Facilities Inspection: Conduct regular inspections of all operating systems and components of the properties to...


  • Berkeley, California, United States LTD Global Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to provide on-site support for our occupational health clinic in Berkeley. The ideal candidate will have experience working in a healthcare setting and a medical assistant background.Key ResponsibilitiesAdministrative Support: Provide administrative support to the...


  • Berkeley, California, United States Ashby Lumber Company Full time

    Job Title: Sales RepresentativeJob Summary:Ashby Lumber Company is seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key Responsibilities:Customer Service:...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are looking for a Guest Service Concierge (Front Desk Agent) to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out,...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For... We are looking for a Supervisor to be part of a first-class Front Office Team that provides assistance in the day to day activities of the front office.The Key Responsibilities:Handle guest problems/complaints, keeping Front Office Manager informed or deferring guests to Front Office Manager for handling.Be...

  • Front Office Manager

    2 months ago


    Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For... We are in search of a smart, friendly, customer and team oriented Front Office Manager who will be responsible for supervising the daily of operations of the front office team to help maximize revenues, profits and professionalism, while providing an example of attaining optimal guest satisfaction. The Key...

  • Front Desk Agent

    3 weeks ago


    Berkeley Heights, New Jersey, United States Davidson Hospitality Group Full time

    Property DescriptionEmbassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage,...

  • Front Desk Agent

    4 weeks ago


    Berkeley Heights, United States Davidson Hospitality Group Full time

    Property DescriptionEmbassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage,...

  • Front Desk Admin

    2 months ago


    Berkeley, United States Perfect Day Full time

    **Front Desk Admin** Berkeley, CA / Facilities & Lab Services / Full-time It's a Perfect Day to change the world! At Perfect Day, we're doing just that. Perfect Day was founded in 2014 to create delicious, nutritious dairy products that everyone can love. Were using fermentation (not animals) to make dairy proteins that are the foundation for foods like ice...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services,...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    What We Look For... We are in search of a handy Maintenance Technician II who will be responsible for helping to provide an attractive, clean, safe and well-maintained property. The Key Responsibilities: Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely, as directed by Maintenance...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are in search of a handy Maintenance Technician II who will be responsible for helping to provide an attractive, clean, safe and well-maintained property. The Key Responsibilities:Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely, as...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are in search of a handy Maintenance Technician II who will be responsible for helping to provide an attractive, clean, safe and well-maintained property. The Key Responsibilities:Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely, as...


  • Berkeley, United States Schulte Companies Full time

    Schulte Companies - 2600 Durant Ave [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...


  • Berkeley, United States Schulte Companies Full time

    Job DescriptionCollegiate Hotel Group®, is seeking a Guest Service Representative (PT) to join Graduate Berkeleyand its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIESGreets guests as they arrive, focusing on personal recognition in a warm and authentic manner Reviews arrival list daily and assists in preparing, assembling and...

  • Maintenance Engineer

    2 months ago


    Berkeley, United States Schulte Companies Full time

    Job DescriptionCollegiate Hotel Group® is seeking a Maintenance Technician to join Graduate Berkeleyand its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIESPerforms general maintenance in guest units, buildings, pools, and common areasWill have a working knowledge of the use of hand tools and power tools, as well as for repairing...


  • Berkeley, United States Pure Barre Full time

    Job DescriptionJob DescriptionPure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and...


  • Berkeley Township, United States Bright Harbor Healthcare Full time

    Job DescriptionJob DescriptionWe provide outpatient mental health services in Bayville, Manahawkin, Point Pleasant, and Toms River offering affordable, comprehensive, and easily accessible behavioral health care. These are available for individuals of all ages. Our highly trained and experienced staff provides services in a comfortable, friendly setting. We...

  • Bellperson/Valet

    2 months ago


    Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...Make a difference at our hotel by ensuring that all guests have a comfortable and enjoyable stay by covering all bellperson, and concierge responsibilities: luggage services, restaurant/tour reservations, and hotel/city information. We are seeking a friendly, dedicated Bellperson/Valet to build a bond with...

  • Bellperson

    2 weeks ago


    Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...Make a difference at our hotel by ensuring that all guests have a comfortable and enjoyable stay by covering all bellperson, and concierge responsibilities: luggage services, restaurant/tour reservations, and hotel/city information. We are seeking a friendly, dedicated Bellperson to build a bond with guests...

  • Bellperson/Valet

    3 weeks ago


    Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...Make a difference at our hotel by ensuring that all guests have a comfortable and enjoyable stay by covering all bellperson, and concierge responsibilities: luggage services, restaurant/tour reservations, and hotel/city information. We are seeking a friendly, dedicated Bellperson/Valet to build a bond with...

  • Maintenance Manager

    2 weeks ago


    Berkeley, United States Radiate Hospitality, LLC Full time

    Look For... We are looking for a rockstar employee to fill our Maintenance Manager position, who will assure the overall success of the hotel by exceeding the guest expectation and working order of all mechanical, electrical, HVAC and plumbing systems. The Key Responsibilities: Meet and exceed guest and team member expectations by providing service and...


  • Berkeley Heights, New Jersey, United States Summit Health Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Summit Health Inc. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities.Key ResponsibilitiesFront Desk Operations: Greet patients, families, and visitors in a friendly...