Guest Service Concierge I

2 weeks ago


Berkeley, United States Radiate Hospitality, LLC Full time
Job DescriptionJob Description

What We Look For...

We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests.


The Key Responsibilities:

  • Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information.
  • Build an authentic bond with guests and create a unique experience that they will want to come back for.
  • Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct.
  • Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.
  • Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again.
  • Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations.
  • Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct.
  • Listen to guest concerns, solve problems creatively and answer questions.
  • Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests.
  • Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor.

The Model Qualifications:

  • Previous front desk, reservations, and/or hospitality experience preferred
  • Excellent customer service skills.

Be Bold. Apply Now.


Like what you see? If interested, please apply now to be considered for this position.


Radiate Hotels is an EOE M/F/D/V **



Job Posted by ApplicantPro


  • Berkeley, United States Radiate Hospitality, LLC Full time

    What We Look For...We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    What We Look For...We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    What We Look For... We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities: Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and...

  • GUEST SERVICES

    7 days ago


    Berkeley, United States Backroads Full time

    - Guest Services Specialist At Backroads were passionate about connecting our guests with so many of the most beautiful places in the world. We use our four plus decades of expertise to create exceptional biking, hiking and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by...

  • Guest Service Agent

    6 days ago


    Berkeley, United States Drury Hotels Full time

    Starting at $17.43! Property Location: 10490 Natural Bridge Rd - St. Louis, Missouri 63134 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM...

  • Guest Service Host

    6 days ago


    Berkeley, United States Play Spin Win Brands Full time

    With over 85 locations, Stella's Place & Shelby's are Chicagolands' Premier Destinations for Slots and Video Poker. Our three brands, Dotty's, Stella's Place and Shelby's, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and friendly environment. The Guest Service Host position is for someone...

  • Guest Advocate

    6 days ago


    Berkeley, California, United States Target Full time

    Starting Hourly Rate / Salario por Hora Inicial: $19.50 USD per hourALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are seeking a friendly, dedicated Full-Time bellperson to make a difference at our hotel by covering all bellperson, and concierge responsibilities: luggage services and hotel/city information.What We Offer...Competitive wages and benefits (Medical, Dental, Vision, Life & 401k, Commuter programs, Hotel...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    What We Look For...We are seeking a friendly, dedicated Full-Time bellperson to make a difference at our hotel by covering all bellperson, and concierge responsibilities: luggage services and hotel/city information.What We Offer...Competitive wages and benefits (Medical, Dental, Vision, Life & 401k, Commuter programs, Hotel Discounts)Easy commute- 1 block...

  • Guest Room Attendant

    4 weeks ago


    Berkeley, United States Crescent Full time

    For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay.What will I be doing?As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest...

  • Guest Room Attendant

    4 weeks ago


    Berkeley, United States Crescent Hotels & Resorts Full time

    For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I Room Attendant, Guest Room, Hotel, Marina, Attendant, Guest


  • Berkeley, United States Crescent Hotels & Resorts Full time

    For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I Room Attendant, Guest Room, Hotel, Marina, Attendant, Guest


  • Berkeley, United States Fairmont Hotel Full time

    Fairmont Hotel - JobID: REF28054H [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; Follow department policies, procedures and service standards; Personally greet...

  • Bellperson

    1 month ago


    Berkeley, United States FAIRMONT Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Berkeley, United States Fairmont Full time

    Job Description This position focuses on customer service and builds partnerships with other departments to ensure that guests’ needs are attended to promptly. To respond to situations and activities at the Front Desks, Lobby any another other hotel premises that requires attention and all emergencies. Leading the Front Office team through organizational...

  • Concierge

    2 weeks ago


    Berkeley, United States Elegance Living Full time

    This is a Part Time Evening position.Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and...


  • Berkeley, United States Sens Hotel and Vanne Bistro Full time

    Balancing the accounts from day shift - Managing front desk activity and handling guest check-ins and check-outs - Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference - Handling customer requests and complaints and directing other employees or departments accordingly - Creating invoices,...


  • Berkeley, United States Target Full time

    Starting Hourly Rate / Salario por Hora Inicial: $18.75 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. . ALL ABOUT SMALL FORMATS We enable a consistent experience for our guests by ensuring productis in stock,...


  • Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For... We are looking for a Supervisor to be part of a first-class Front Office Team that provides assistance in the day to day activities of the front office.The Key Responsibilities:Handle guest problems/complaints, keeping Front Office Manager informed or deferring guests to Front Office Manager for handling.Be...

  • Server (Part-Time)

    2 weeks ago


    Berkeley, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are seeking a Server to work at our restaurant and provide prompt and courteous food service to our guests. Must have AM and PM availability.The Key Responsibilities:Ensure that wait stations are maintained in a neat and clean condition and conform to proper setup and sanitation standards.Answer...