Patient Access Coordinator

3 weeks ago


Toledo, Ohio, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth admission process for patients at our hospital.

Key Responsibilities
  • Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
  • Provide excellent customer service and communicate effectively with patients, families, and healthcare teams
  • Collect and process insurance information, physician orders, and other relevant documents
  • Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls as needed
  • Pre-register patient accounts before visits and collect point-of-service collections
  • Explain general consent for treatment forms and obtain necessary signatures
  • Review eligibility responses and select applicable insurance plan codes
  • Accurately screen medical necessity using the Advance Beneficiary Notice (ABN) software
Requirements
  • High School Diploma or equivalent required
  • Certified Revenue Cycle Representative (CRCR) certification required within 6 months of hire
  • 1+ years of customer service experience preferred
What We Offer
  • Bonus incentives and paid certifications
  • Tuition reimbursement and comprehensive benefits package
  • Opportunities for career advancement and professional growth

Ensemble Health Partners is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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