Luxury Sales Associate

2 weeks ago

Tampa, Florida, United States Neiman Marcus Full time

About Neiman Marcus

Neiman Marcus Group is a leading luxury retailer with a rich history of delivering exceptional customer experiences. Our company operates four luxury retailers: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow.

Our Mission

We are committed to becoming the preeminent luxury customer platform, delivering the best integrated customer experience and evolving our business to succeed in the ever-changing retail landscape.

Our Values

We prioritize developing a highly engaged and high-performing team where everyone belongs. We attract and retain best-in-class talent through unique offerings, including an innovative way of working, associate discounts on merchandise, tuition reimbursement, and paid time off to volunteer.

Job Summary

We are seeking a Luxury Sales Associate to join our team at Neiman Marcus. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with clients, and driving sales through omni-channel and out-of-home base selling.

Key Responsibilities

  • Provide exceptional customer service by greeting and welcoming clients, connecting with them in a friendly and meaningful way, and making every interaction a personal and seamless experience.
  • Build relationships with clients through personalized connections, acquiring and building client bases, and strategizing business growth.
  • Drive sales through omni-channel and out-of-home base selling, educating clients on merchandise, events, promotions, policy, and services, and utilizing selling tools and store technology to sell across all channels effectively.
  • Contribute to team success by partnering with others to provide the best client experience, actively creating a positive work environment through teamwork and collaboration, and maintaining positive working relationships throughout the company.

Requirements

To be successful in this role, you will need to have a passion for luxury retail, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. You will also need to be self-motivated, take initiative to increase individual productivity, and be proactive in utilizing digital tools and social media to connect with clients and expand the business.

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