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Event Planner

1 month ago

White Sulphur Springs, West Virginia, United States The Greenbrier Hotel Full time
Event Coordinator

This role is responsible for managing all aspects of daily events, including production and/or exhibitor setup, tear down, and departure for in-house group business. The Event Coordinator will serve as the meeting planner's advocate and liaison to all operational departments at The Greenbrier Hotel.

Key Responsibilities:
  • Develop and maintain program knowledge by reviewing Group Resumes, Diagrams, and Banquet Event Orders prior to group arrival.
  • Coordinate and manage entire on-site program with required operational departments to ensure on-site delivery of hotel products and services according to group plans.
  • Proactively resolve potential meeting or banquet room set issues by using available resources to meet client requests.
  • Advise client on current status of events and functions, including items pending and action items.
  • Communicate changes that may arise while groups are on property with the Event Service Manager and Event Coordinator Team.
Requirements:
  • Possession of excellent communication skills, written and oral.
  • Ability to adapt to use Opera, Knowcross, Concepts, Outlook, Social Tables, Safe Locks, and Open Tables to aid in performing daily tasks.
  • Extremely organized and able to manage logistics of multiple events simultaneously with tact and professionalism.
  • High School Diploma or G.E.D.
  • Some College or Hospitality Experience preferred.
  • Computer skills at the Intermediate Level.
Work Hours and Postures:
  • Days and hours may vary based solely on the nature of the business demand, and will include weekends and holidays.

Postures include sitting, bending, stooping, arm/hand movement, and distant walking, all continuous up to 9 hours in a 9-hour shift.

Reports to the Senior Event Services Manager.