IT Support Specialist

3 weeks ago


Burbank, California, United States Merge IT Full time
Job Title: IT Support Engineer

We are seeking a highly skilled IT Support Engineer to join our team at Merge IT. As an IT Support Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:
  • Install and configure software and hardware for clients
  • Provide technical support and troubleshooting for desktop and laptop issues
  • Manage and resolve service level tickets in a timely manner
  • Collaborate with team members to ensure seamless delivery of IT services
  • Perform daily installations, imaging, and staging of hardware
Requirements:
  • 3-5 years of experience in PC desktop/laptop field deployment work with large-scale operations
  • Hands-on experience with SCCM, TCP/IP protocols, Active Directory, and Exchange
  • Proficient use of Microsoft Office Products (Word, Excel, PowerPoint)
  • Strong customer service and communication skills
  • Ability to work under minimal supervision and multitask in a fast-paced environment
Why Choose Merge IT?

We are a team of talented and ambitious professionals dedicated to delivering top-quality IT talent to our Fortune 100 clients. We value diversity and inclusivity, and we are committed to creating a positive and supportive work environment for all employees.

At Merge IT, we believe in the importance of building strong relationships with our clients and candidates. We take pride in our work and strive to exceed expectations in everything we do.


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