Clinical Support Specialist II

2 weeks ago

Chapel Hill, North Carolina, United States UNC Health Care Full time
Job Overview

Position Summary

We are seeking a dedicated Nursing Assistant II with clerical skills to join our Cardiac Intensive Care Unit (CICU). This unit is a vital part of the UNC Center for Health and Vascular Care, committed to delivering comprehensive patient care for individuals with cardiac and vascular conditions. In this role, you will engage in a variety of learning experiences within a supportive and dynamic healthcare environment.

This full-time position requires a commitment of 36 hours per week, with rotating shifts of 12 hours (7am-7:30pm and 7pm-7:30am), including weekends and holidays. A competitive benefits package is offered, which includes accrued paid time off based on hours worked. Additionally, participation in a comprehensive orientation program is required.

As a Clinical Support Technician II, you will play an essential role in assisting healthcare professionals with patient care, equipment management, room preparation, and various administrative tasks. Your responsibilities will include:

Key Responsibilities:
- Assist physicians and healthcare staff during patient assessments and procedures, including managing equipment and supplies.
- Monitor patient care documentation for updates and communicate significant changes to registered nurses or physicians.
- Perform administrative tasks such as organizing schedules, welcoming visitors, transcribing orders, and maintaining patient records.
- Conduct direct patient care activities as outlined in care plans, including measuring vital signs, collecting specimens, and providing wound care.
- Support patient education by reinforcing information provided by healthcare professionals and distributing educational resources as necessary.

Qualifications:
● High School diploma or GED
Licensure/Certification:
● Certification as Nursing Assistant II with the North Carolina Board of Nursing.
● Certification as Nursing Assistant I with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) certification for Healthcare Providers
● Cardiopulmonary Resuscitation (CPR) certification
Experience:
● At least one year of clerical or customer service experience and six months of relevant nursing assistant experience, or a combination of education and experience.
Skills and Abilities:
● Proficient in verbal and written English communication. Ability to develop necessary computer skills.

Work Environment

This position is part of a large organization dedicated to improving the health and well-being of the communities we serve. We encourage diversity and inclusivity in our workforce.

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