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Clinical Support Specialist II
2 months ago
Position Summary
This role is eligible for our Nursing Support Incentive Program, specifically designed for internal staff transitioning from per diem to full-time status (36+ hours/week). The program offers a $5,000 incentive over a three-year commitment.
The Clinical Support Technician II will be engaged with the Medicine Clinic, fulfilling a dual role that encompasses both Nursing Assistant (NA) responsibilities and various Administrative/Clerical tasks.
Work Schedule:
Monday to Friday (7:30 AM - 5:00 PM) – 4 days/week.
Join a diverse organization with over 40,000 employees dedicated to enhancing the health and well-being of the communities we serve.
Key Responsibilities:
1. Assist healthcare professionals during routine examinations and procedures, ensuring the availability of necessary equipment and supplies.
2. Diligently review patient care documentation, noting any significant changes in patient conditions, and promptly report to a registered nurse or physician.
3. Execute a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, conducting research as requested, reviewing orders for accuracy, transcribing physician orders, and maintaining medical records. Conduct routine quality assurance audits and inventory checks.
4. Provide administrative support, including participation in performance improvement audits and data entry.
5. Assist with clinical support tasks such as maintaining cleanliness in work areas, troubleshooting equipment issues, changing linens, managing supply inventory, and supporting the orientation of new staff and students.
6. Deliver direct personal care to patients as outlined in care plans, including bathing, dressing, feeding, and assisting with mobility. Measure and document vital signs, height, and weight. May involve specimen collection, skin preps, catheter care, and other clinical tasks.
7. Reinforce educational materials provided to patients by healthcare providers and document patient comprehension of instructions.
Qualifications:
Education:
● High School diploma or equivalent (GED)
Licensure/Certification:
● Certified as a Nursing Assistant I and II by the North Carolina Department of Health and Human Services
● Basic Life Support (BLS) certification
Experience:
● Minimum of one year in a clerical or customer service role and three months of nursing assistant experience.
Skills:
● Proficiency in verbal and written English. Ability to develop computer skills if not already competent.
Job Details:
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: UNCH Children’s Medical Specialty Clinic
Work Type: Full Time
Standard Hours Per Week: 36.00
Salary Range: $25.86 per hour (Hiring Range)
Work Assignment Type: Onsite
Work Schedule: Day Job
Exempt From Overtime: No
This position is part of the UNC Health Care System, which offers comprehensive benefits.
