Front Desk Associate

5 days ago


Tallahassee, United States Drury Hotels Company, LLC Full time
Unlock Your Potential at Drury Hotels

Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you

About the Role

We're seeking a highly organized and friendly individual to join our front desk team as a Guest Service Agent. As a key member of our team, you'll be responsible for providing a warm and welcoming experience for our guests, ensuring their stay with us is nothing short of exceptional.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including checking guests in and out, handling cash and credit transactions, and maintaining accurate records.
  • Assist with breakfast and evening Kickback service, ensuring a seamless experience for our guests.
  • Collaborate with colleagues to achieve team goals and objectives, promoting a positive and inclusive work environment.
What We Offer
  • A competitive hourly rate of $15 per hour.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and development, with a focus on promoting from within.
  • A fun and dynamic work environment, with a team that's passionate about delivering exceptional service.
Requirements
  • A warm and friendly demeanor, with excellent communication and interpersonal skills.
  • The ability to work effectively in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Basic math skills and the ability to handle cash and credit transactions.
  • Availability to work a variety of shifts, including mornings, afternoons, and evenings.

We're an equal opportunities employer, committed to diversity and inclusion. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you



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