Front Desk Sales Associate

2 days ago


Tallahassee FL United States MMJ Health FL Full time
Job Title: Front Desk Sales Associate

We are seeking a highly motivated and organized Front Desk Sales Associate to join our team at MMJ Health FL. As a Front Desk Sales Associate, you will be the first point of contact for our patients and will be responsible for ensuring a positive and efficient experience for them.

Responsibilities:
  • Greet and check-in patients
  • Collect appointment payments and follow-up appointment deposits
  • Assist the physician with computer tasks and navigate to patient charts
  • Assist patients with their medical marijuana application to the OMMU in a timely manner
  • Keep the doctor's schedule on time while meeting performance metrics
  • Effectively communicate our patient journey and showcase the value of being a patient with our physician office
  • Handle any objections or questions that the patient may have
  • Properly prepare and organize the physicians and clinic for the day
  • Answer inbound telephone calls and remind patients of upcoming visits
  • Maintain stock of general office supplies and perform other physician office administrative tasks
Requirements:
  • 1 year of sales experience (preferred)
  • 2 years of front desk experience (preferred)
  • Strong computer literacy skills, including efficient typing and knowledge of Google Suite
  • Experience in sales-closing and objection handling
  • Motivation and drive to hit metrics for booking next appointments and retention patients
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Takes directions well and ability to follow an exact procedure
  • Strong organizational skills
  • Mastery of PC and Mac and shortcuts/commands
  • High school diploma required, Associate and Bachelor degree preferred
  • Ability to pass a federal background check; no felonies - Required
  • MUST have your own, reliable transportation
Benefits:
  • 401(k)
  • 100% Employee discount + Friends and Family discount
  • Discounts to Local Dispensaries
  • Health insurance
  • Vision insurance
  • Paid time off
  • Professional Development


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