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HVAC Service Sales Development Representative
2 months ago
The HVAC Service Sales Development Representative is a critical position within the Johnson Controls International team, responsible for driving business growth and profitability in the HVAC Service business. This role requires a sales professional who can initiate, establish, and build profitable service relationships between new customers and Johnson Controls.
Key Responsibilities:
- Identify and target new customers within an assigned geographic territory
- Develop and implement territory marketing plans consistent with the Johnson Controls Building Solutions business strategy
- Conduct sales calls to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation, and control system equipment
- Propose solutions to prospective customers' needs through creative and innovative application of local branch service capabilities
- Review and finalize proposals with prospects and secure their commitment to the Johnson Controls solution
- Conduct customer kick-off meetings, resolve customer issues, create pull-through opportunities, maintain service agreements, extend service agreements, and support the collections process
- Keep management informed of progress and account status using the Johnson Controls tool and other means
Requirements:
- 2-3 previous progressive sales roles
- Aptitude for technical knowledge with a high level of attention to detail
- Enviable presentation skills, complete with the ability to captivate in both individual and group communications
- Selling of 'service' and intangibles
- Exposure to sales methodologies, standards, and disciplines
Preferred Qualifications:
- Knowledge of Building HVAC Systems
- Knowledge and experience in post-secondary education
Johnson Controls International is an Equal Employment Opportunity and Affirmative Action Employer