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Dairy Queen Store Leader
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:- Restaurant Management: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and customer service.
- Customer Service: Ensure that all customers receive exceptional service, responding to their needs and resolving any issues promptly.
- Sales Growth: Develop and implement strategies to increase sales, improve customer satisfaction, and drive business growth.
- Staff Management: Recruit, train, and develop a high-performing team, providing coaching and feedback to ensure excellent customer service and sales results.
- Inventory Control: Manage inventory levels, ordering supplies, and maintaining a clean and organized store environment.
- Financial Management: Monitor and control expenses, manage cash handling, and maintain accurate financial records.
- Education: High school diploma or equivalent required.
- Experience: 1 year of management experience in the restaurant industry, with a minimum of 3 years of experience in a restaurant environment.
- Skills: Proven track record of effectively managing COGS and labor, ServSafe certification, excellent customer service skills, and ability to work in a fast-paced environment.
- Competitive Salary: Based on experience.
- Benefits: Health benefits after 30 days, 401K after 1 year with full-time hours.
- Opportunities for Advancement: We offer opportunities for career growth and development within our company.