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Customer Service Ambassador

1 month ago

Washington, Washington, D.C., United States Wegmans Food Markets Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our Front End Customer Service Team as a Customer Service Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining the appearance and safety of our parking lot.

Key Responsibilities
  • Provide friendly and engaging customer service, making eye contact and smiling to create a welcoming atmosphere
  • Maintain the appearance and safety of the parking lot, gathering shopping carts and picking up garbage
  • Proactively offer additional assistance or services to customers, thanking them for shopping at Wegmans
  • Offer additional service during inclement weather, ensuring our customers' safety and satisfaction
What We Offer

At Wegmans, we believe in putting our people first and offering competitive pay and a variety of benefits and perks. Our comprehensive benefits package includes paid time off, higher premium pay rates for working Sundays or holidays, health care benefits, retirement plan, and more.

We are proud to offer flexibility in scheduling, allowing our employees to prioritize their individual needs while balancing the needs of our business and each department. Our large, high-volume stores and 24x7 operations enable personalized schedules that meet the unique needs of our employees.

Why Wegmans?

For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For. We are a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. Join us and discover what it means to work for a company that truly cares about its employees and customers.